fix problems on Fandor [iphone]

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—— Run into issues on Fandor? Get help pending when official support gets back to you!

Fandor
Info:
company: Cinedigm
: http://support.fandor.com
Chat with our AI-based Fandor Support
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Account issue

Fandor does not detect subscription

Fix: Log out of the app and log back in. Open the Fandor app, go to your account settings, and select 'Log Out'. After logging out, log back in w... ⇲

Cannot cancel subscription

Fix: Open the App Store, tap on your profile picture in the top right corner, then tap on 'Subscriptions'. Find Fandor in the list and select it,... ⇲

Broken password reset link

Fix: Try copying the link and pasting it into a web browser instead of clicking it directly. Sometimes, links do not work properly when clicked f... ⇲
 
Search issue

Search function does not work

Fix: Try restarting the app. Close the Fandor app completely and reopen it. This can often resolve temporary glitches with the search function.... ⇲
 
Compatibility issue

Chromecasting does not work

Fix: Ensure that your iPhone and Chromecast are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iPhone and check the network... ⇲
 
UI issue

Interface takes multiple taps to appear

Fix: Check for app updates. Open the App Store, go to Updates, and see if there is an update available for Fandor. If there is, install it as upd... ⇲
 
Crashes issue

Fandor keeps crashing

Fix: Delete and reinstall the app. Press and hold the Fandor app icon until it jiggles, then tap the 'X' to delete it. Reinstall it from the App... ⇲

Fandor does not stay open

Fix: Check for available updates for both the app and your iPhone. Go to the App Store for app updates and Settings > General > Software Update f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
59.5%

Bad experience
35.1%

Neutral
5.4%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data Fandor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Fandor monthly plan: $4.99 4.99 per month
  2. Fandor quarterly plan: $13.49 $13.49/ 3 month - about 10% off
  3. Fandor yearly plan: $49.99 $49.99/ 1year - about 15% off