fix problems on SafeStop [iphone]

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—— Run into issues on SafeStop? Get help pending when official support gets back to you!

SafeStop
Info:
company: ByteCurve
: https://safestopapp.com/
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Loading issue

Bus location updates lag

Fix: Ensure that location services are enabled for SafeStop. Go to Settings > Privacy & Security > Location Services and make sure SafeStop is se... ⇲

SafeStop shows outdated bus locations

Fix: Refresh the app by pulling down on the screen to update the bus locations. This can help retrieve the latest data. OR Check your internet... ⇲
 
Bugs issue

SafeStop sometimes shows incorrect bus location

Fix: Refresh the app by closing it completely and reopening it. Double-tap the Home button (or swipe up from the bottom of the screen on newer mo... ⇲
 
Account issue

Users frequently locked out of accounts

Fix: Reset your password by using the 'Forgot Password' feature on the login screen. Follow the prompts to create a new password. OR Ensure th... ⇲
 
Installation issue

Requires manual steps for setup

Fix: Follow the setup guide provided within the app carefully. Make sure to complete each step before moving on to the next to avoid missing any... ⇲

SafeStop needs to be uninstalled and reinstalled frequently

Fix: Before uninstalling, try clearing the app's cache and data (if available) to see if that resolves the issue. This can sometimes fix persiste... ⇲
 
Settings issue

SafeStop loses settings if not opened regularly

Fix: Try to open the app at least once a week to maintain your settings. This can help prevent the app from resetting. OR Check if there is an... ⇲
 
Support issue

No response from support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Often, these resources can help resolve problems with... ⇲

Lack of accountability from support

Fix: Document your issues and any correspondence with support. This can help you keep track of your requests and follow up if necessary. OR Se... ⇲
 
UI issue

Does not show multiple buses for multiple children

Fix: Check if there is an option in the app settings to add multiple profiles or children. This feature may be hidden in the settings menu. OR... ⇲

SafeStop is complicated and difficult to use

Fix: Take time to explore the app's interface and familiarize yourself with its features. Look for a tutorial or help section within the app that... ⇲
 
Downloads issue

SafeStop has not worked since download

Fix: Ensure that your device meets the app's system requirements. Check the App Store description for any specific requirements. OR Try restar... ⇲
 
Updates issue

Features from previous versions are missing

Fix: Check the app's update notes in the App Store to see if the features have been removed or replaced with new ones. This can provide context f... ⇲
 
Notifications issue

Users experience random alerts

Fix: Review your notification settings in the app to see if there are options to customize or limit alerts. Adjust these settings to reduce rando... ⇲

SafeStop does not notify when bus is approaching

Fix: Ensure that location services and notifications are enabled for the app. Go to Settings > Privacy & Security > Location Services and Setting... ⇲
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 what users are saying
Good experience
82.1%

Bad experience
14.0%

Neutral
3.9%

~ from our NLP analysis of 414 combined software ratings.

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 Private Data SafeStop collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics