fix problems on JioSaavn [iphone]

​

—— Run into issues on JioSaavn? Get help pending when official support gets back to you!

JioSaavn – Music & Podcasts
Info:
company: Saavn Media Limited
: http://help.jiosaavn.com
: www.jiosaavn.com
Chat with our AI-based JioSaavn Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Inconsistent media controls on lock screen

Fix: 1. Restart the App: Close JioSaavn completely and reopen it. This can refresh the media controls. 2. Check Background App Refresh: Go to Set... ⇲

Queue navigation is difficult

Fix: 1. Familiarize with Queue Feature: Explore the queue feature by tapping on the 'Now Playing' screen and selecting the queue icon. This will... ⇲

User interface changes are frustrating

Fix: 1. Explore New Features: Take time to explore the new interface and familiarize yourself with the changes. Check for any tutorials or guides... ⇲
 
Ads issue

Increased ads after updates

Fix: 1. Check Subscription Status: Ensure your Pro subscription is active. Go to Settings in the app and check your account status. 2. Clear App... ⇲
 
Account issue

JioSaavn does not recognize Pro subscription

Fix: 1. Log Out and Log Back In: Go to Settings in the app, log out of your account, and then log back in. This can refresh your subscription sta... ⇲
 
Bugs issue

Songs play in random order

Fix: 1. Check Shuffle Settings: Open the app, go to the Now Playing screen, and ensure the shuffle option is turned off if you want songs to play... ⇲

Songs by artists with the same name get confused

Fix: 1. Use Full Artist Name: When searching for songs, include the full name of the artist to avoid confusion. 2. Create Playlists: Organize son... ⇲
 
Login issue

JioSaavn logs users out frequently

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Unstable connections can cause the app to log you out. 2. Update... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use In-App Support: Check if there’s an in-app support feature that allows you to submit queries directly. 2. Check FAQs: Visit the JioSa... ⇲
 
Memory issue

JioSaavn does not remain in memory

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it’s enabled for JioSaavn. This allows the app... ⇲
 
Downloads issue

Songs unavailable despite being downloaded

Fix: 1. Check Download Status: Go to your library and check if the songs are still marked as downloaded. If not, re-download them. 2. Ensure App... ⇲
 
Compatibility issue

CarPlay interface issues

Fix: 1. Restart CarPlay: Disconnect and reconnect your iPhone to the CarPlay system. This can refresh the connection. 2. Check CarPlay Settings:... ⇲

Limited song selection for certain regions

Fix: 1. Use a VPN: Consider using a VPN to access a wider selection of songs by connecting to a server in a different region. 2. Explore Playlist... ⇲
 
Battery issue

JioSaavn drains battery quickly

Fix: 1. Check Background App Usage: Go to Settings > Battery and check how much battery JioSaavn is using. If it’s high, consider limiting backgr... ⇲
 
Payments issue

Subscription billing issues

Fix: 1. Check Payment Method: Go to Settings > [Your Name] > Subscriptions and ensure your payment method is valid and up to date. 2. Review Bill... ⇲
 
Search issue

No search function in playlists

Fix: 1. Use the Main Search Bar: Instead of searching within playlists, use the main search bar to find songs and then add them to your playlists... ⇲
 
Slow issue

Streaming is slow despite good internet

Fix: 1. Check Internet Speed: Use a speed test app to confirm your internet speed. If it’s slow, consider resetting your router. 2. Change Stream... ⇲
 
Freezing issue

JioSaavn freezes during playback

Fix: 1. Restart the App: Close JioSaavn completely and reopen it to refresh playback. 2. Check for Updates: Go to the App Store and ensure you ha... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
79.8%

Bad experience
14.9%

Neutral
5.3%

~ from our NLP analysis of 5,641 combined software ratings.

 Switch to these Alternatives:
Gaana Music - Songs & Podcasts
Hungama: Movies Music Podcasts
Video to MP3 Converter App
Video Maker Birthday Slideshow
Smartplay Remote
offline music player - songs
Youtify - Music & Playlists
MyMusic - Audio Player
Sound Scrub ~ Tone Generator
Raaga - Songs & Podcasts

 Private Data JioSaavn collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Saavn: $4.99 With Saavn, you can enjoy a completely offline listening experience! Download your music in beautiful 320kbps quality, save on data charges, sync your downloads across devices, and all with no ads, ever. Just you and your music, wherever you go.
  2. Saavn Pro: $3.99 With Saavn Pro, you can enjoy a completely offline listening experience! Download your music in beautiful 320kbps quality, save on data charges, sync your downloads across devices, and all with no ads, ever. Just you and your music, wherever you go.
  3. Saavn: $3.99 With Saavn, you can enjoy a completely offline listening experience! Download your music in beautiful 320kbps quality, save on data charges, sync your downloads across devices, and all with no ads, ever. Just you and your music, wherever you go.
  4. Pro Monthly: $5.99 Ad-free, unlimited downloads, and much more.
  5. Saavn Pro: $4.99 Download and listen offline with no ads ever.
  6. Saavn Pro: $11.99 With Saavn Pro, you can enjoy a completely offline listening experience! Download your music in beautiful 320kbps quality, save on data charges, sync your downloads across devices, and all with no ads, ever. Just you and your music, wherever you go.
  7. Pro – Annual: $49.99 Ad-free, unlimited downloads, and much more!
  8. Saavn Pro: $1.99 With Saavn Pro, you can enjoy a completely offline listening experience! Download your music in beautiful 320kbps quality, save on data charges, sync your downloads across devices, and all with no ads, ever. Just you and your music, wherever you go.
  9. Saavn Pro Lite: $1.99 No signal? No worries. (And no ads, either.) With Saavn Pro Lite for iOS on a single device you can now download up to 1GB of songs for offline listening.
  10. Saavn Pro: $4.99 With Saavn Pro, you can enjoy a completely offline listening experience! Download your music in beautiful 320kbps quality, save on data charges, sync your downloads across devices, and all with no ads, ever. Just you and your music, wherever you go.