fix problems on Kyte POS [iphone]

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—— Run into issues on Kyte POS? Get help pending when official support gets back to you!

Kyte POS: Store Inventory
Info:
company: Kyte Tecnologia de Software ltda.
: https://www.kyteapp.com/help
: www.kyteapp.com
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Customization issue

Cannot add size options to a single product

Fix: Create separate products for each size option. This way, customers can select the size they want, and you can manage inventory for each size... ⇲

Cannot add more subcategories to uploaded products

Fix: Use existing categories creatively by renaming them to reflect subcategories. This can help you organize products without needing additional... ⇲

Missing product variations

Fix: Check if the app has a feature for adding variations. If not, consider creating separate listings for each variation of the product to ensur... ⇲

Cannot change customers without redoing the order

Fix: To manage this, keep a list of customer details handy so you can quickly input them when needed. This can streamline the process of redoing... ⇲

Cannot create bundles with discounted prices

Fix: Create individual products for each item in the bundle and manually apply a discount at checkout for customers purchasing the bundle. OR... ⇲

No design layout options for catalog

Fix: Use external design tools to create a catalog layout and then upload it as a PDF or image to your catalog site. OR Consider using a templ... ⇲

Cannot create new products or categories

Fix: Check if there are any restrictions on your account type that may limit your ability to create new products or categories. If so, consider u... ⇲
 
Payments issue

Cannot edit receipt after purchase

Fix: To manage this, keep a manual record of transactions that need adjustments. You can create a spreadsheet to track changes and communicate th... ⇲

No indication of outstanding balances during new orders

Fix: Keep a manual record of outstanding balances for customers. You can create a simple spreadsheet to track this information and refer to it du... ⇲

Receipt itemization behind subscription

Fix: Keep a manual record of itemized receipts for your transactions. You can create a simple spreadsheet to track this information. OR If the... ⇲

Cannot receive payments on catalog site

Fix: Use a third-party payment processor that can integrate with your catalog site to manage payments until the feature is available in Kyte POS.... ⇲

No option to charge delivery fees

Fix: Manually add delivery fees to the total at checkout. You can create a line item for delivery fees to ensure they are included in the final p... ⇲

Unauthorized charges after cancellation

Fix: Keep a detailed record of all transactions and cancellations. If unauthorized charges occur, you can dispute them with your payment processo... ⇲
 
UI issue

Cannot highlight all items in a category to move

Fix: Manually select items one by one to move them. If the app allows for bulk actions, look for a 'select all' option or similar functionality i... ⇲
 
Crashes issue

Kyte POS crashes to a blank screen

Fix: Try clearing the app cache by going to your device settings, finding the Kyte POS app, and selecting 'Clear Cache'. This can resolve tempora... ⇲
 
Reports issue

No printed report of all pay laters

Fix: Manually track pay later transactions in a spreadsheet. Create columns for customer name, amount, and due date to keep organized records.... ⇲
 
Bugs issue

Sales tax calculation limited to two decimal places

Fix: Round your sales tax calculations manually to the nearest cent when entering them into the system, ensuring accuracy in your records. OR... ⇲
 
Compatibility issue

Not user-friendly for international sales

Fix: Familiarize yourself with the app's features and settings that pertain to international sales. Create a checklist of necessary steps to stre... ⇲
 
Updates issue

Website name changes with pro subscription

Fix: If you want to maintain a consistent brand name, consider using a custom domain that redirects to your Kyte POS site, if the app allows for... ⇲
 
Installation issue

No option to install Facebook pixel

Fix: Use a third-party service that allows you to track conversions and customer interactions, which can be integrated with your marketing effort... ⇲
 
Support issue

No customer service phone support

Fix: Utilize the app's help section or FAQ for common issues. Many apps have extensive documentation that can assist you. OR Join user forums... ⇲
 
Analytics issue

Analytics function not working

Fix: Check for any updates to the app that may fix bugs related to the analytics function. Ensure you are using the latest version of the app.... ⇲
 
Security issue

Connection not private when publishing catalog

Fix: Ensure you are using a secure internet connection when publishing your catalog. Avoid public Wi-Fi and use a VPN if necessary. OR Check t... ⇲
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 what users are saying
Good experience
77.7%

Bad experience
15.5%

Neutral
6.8%

~ from our NLP analysis of 251 combined software ratings.

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 Private Data Kyte POS collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Kyte PRO - Monthly: $19.99 Reports, inventory control, and order control
  2. Kyte GROW - Monthly: $29.99 Access to Kyte Web & registration of 10 users
  3. Kyte PRO - Yearly: $199.99 Reports, inventory control, and order control
  4. Kyte PRIME - Monthly: $39.99 WhatsApp support and onboarding team
  5. Kyte GROW - Yearly: $299.00 Access to Kyte Web & registration of 10 users
  6. Kyte PRIME - Yearly: $399.99 WhatsApp support and onboarding team