fix problems on ParkChirp [iphone]

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—— Run into issues on ParkChirp? Get help pending when official support gets back to you!

ParkChirp
Info:
company: Hopp Parking, LLC
: https://parkchirp.com/support/
: parkchirp.com
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Payments issue

Wipes out reservation info when entering new card

Fix: Before entering a new card, take a screenshot of your reservation details. This way, if the app wipes out the info, you can manually re-ente... ⇲

Charges for parking not recognized by garage

Fix: Keep a copy of your payment confirmation and any reservation details. Show this to the garage staff if they do not recognize your payment.... ⇲

Payment processing failures

Fix: Ensure that your payment method is valid and has sufficient funds. Check with your bank if there are any restrictions on the card. OR Try... ⇲

High charges compared to direct garage rates

Fix: Compare rates before booking. If ParkChirp's rates are consistently higher, consider using direct garage services for future bookings. OR... ⇲

Parking fines and booting despite prepaid parking

Fix: Keep a copy of your prepaid parking confirmation and any related documentation. Present this to the garage staff if you receive a fine. OR... ⇲
 
Network issue

Gives server error messages

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching net... ⇲

Internal server errors when trying to book

Fix: Try booking during off-peak hours when server traffic may be lower. This can sometimes help avoid server errors. OR Clear the app's cache... ⇲
 
UI issue

Does not allow exit from garage

Fix: If you encounter this issue, try restarting the app and re-entering your reservation details. Sometimes, a simple restart can resolve glitch... ⇲

No clear instructions for redeeming prepaid parking

Fix: Look for a help or FAQ section within the app that may provide instructions. If not, check the ParkChirp website for guidance on redeeming p... ⇲

Buggy and clumsy interface

Fix: Try restarting the app or your device to see if this resolves any interface issues. Sometimes, a fresh start can improve performance. OR... ⇲

Font size issues

Fix: Adjust the font size settings on your iPhone by going to Settings > Display & Brightness > Text Size. This may help improve readability in t... ⇲

Cannot change booking details easily

Fix: Look for an option to edit your booking in the app. If it’s not clear, try logging into your account on the website to see if you can make c... ⇲

Requires manual entry of personal information every time

Fix: Check if the app has a 'Remember Me' or 'Save Information' option during the login process. Enable this feature if available. OR Consider... ⇲

No auto-fill for personal information

Fix: Check your iPhone settings to ensure that autofill is enabled. Go to Settings > Safari > Autofill and enable the options for using your cont... ⇲
 
Account issue

No reserved spot confirmation

Fix: After making a reservation, check your email for a confirmation message. If you do not receive one, check your spam folder. If it’s not ther... ⇲

No record of purchases

Fix: Check the app settings to see if there is an option to view purchase history. If not, take screenshots of your transactions for your records... ⇲

Closed entrance at booked time

Fix: Check the garage's operating hours before booking to ensure that you are not selecting a time when the entrance is closed. OR If you arri... ⇲
 
Support issue

Awful customer service

Fix: Document your issues and attempts to contact support. Use social media platforms to reach out to ParkChirp, as they may respond faster there... ⇲

No response from support

Fix: Try reaching out through multiple channels, such as email, social media, or in-app messaging, to increase your chances of getting a response... ⇲
 
Notifications issue

No parking pass received via email

Fix: Check your spam or junk email folder for the parking pass. If it’s not there, try resending the confirmation from the app if that option is... ⇲
 
Syncing issue

ParkChirp does not sync with online account

Fix: Log out of your account in the app and then log back in. This can sometimes force a sync with your online account. OR Check your internet... ⇲
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 what users are saying
Bad experience
69.1%

Good experience
29.5%

Neutral
1.3%

~ from our NLP analysis of 149 combined software ratings.

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 Private Data ParkChirp collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics