fix problems on E [iphone]

—— Run into issues on E? Get help pending when official support gets back to you!

Eby SourcePoint 360

Info:

company: Core-Mark US, LLC

: http://www.eby-brown.com/ESP360/Support.html

Chat with our AI-based E Support

🛠️ Common E Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

E often freezes, requires deletion and reinstallation

Fix: 1. Clear the app's cache: Go to Settings > General > iPhone Storage. Find Eby SourcePoint 360, tap on it, and select 'Offload App'. This wil... ⇲

iPad camera cannot scan products

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera. Ensure that Eby SourcePoint 360 has permission to access the camera. If not,... ⇲

Crashes issue

glitches and closes unexpectedly

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer models) to see all open apps. Swipe... ⇲

UI issue

missing SRP price display

Fix: 1. Refresh the app: Sometimes, data may not load correctly. Close the app completely and reopen it to refresh the data. Check if the SRP pri... ⇲

Updates issue

stock updates not visible

Fix: 1. Sync the app: Look for a sync or refresh button within the app to manually update stock information. This may help in retrieving the late... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

54.2%

Bad experience

37.5%

Neutral

8.3%

~ from our NLP analysis of 24 combined software ratings.

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Private Data E collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics