fix problems on Split Video [iphone]

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—— Run into issues on Split Video? Get help pending when official support gets back to you!

Split Video: Long Story Maker
Info:
company: New Marketing Lab, Inc
: https://www.sixstarapps.com/split-video/#faq
: www.sixstarapps.com
Chat with our AI-based Split Video Support
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Payments issue

In-app subscription required for basic functionality

Fix: If the subscription is a barrier, explore the free features of the app to see if they meet your needs. You can also look for alternative app... ⇲

Limited to 2 minutes for free version

Fix: To work around the 2-minute limit, consider breaking your video into smaller segments that fit within the free version's constraints and the... ⇲

Subscription cancellation options not available in-app

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, select 'Subscriptions', find Split Video, and follow... ⇲
 
Crashes issue

Split Video crashes frequently

Fix: To reduce crashes, ensure that your app is updated to the latest version. Go to the App Store, check for updates, and install any available... ⇲
 
Bugs issue

Last segment not saved when splicing

Fix: After completing your edits, make sure to save your work frequently. Look for a 'Save' or 'Export' option after each segment to ensure that... ⇲

Requires phone restart to function

Fix: If the app requires a restart, try closing the app completely and reopening it instead of restarting your phone. This can sometimes resolve... ⇲
 
Ads issue

Misleading app description

Fix: If you find the app description misleading, check user reviews and forums for more accurate information about the app's capabilities before... ⇲

Ads between actions

Fix: To minimize interruptions from ads, try to complete your edits in one session to avoid multiple ad displays. This can help streamline your w... ⇲
 
Audio issue

Audio issues with cuts

Fix: To address audio issues, try adjusting the audio settings within the app before making cuts. Ensure that the audio track is properly aligned... ⇲
 
Compatibility issue

Incompatibility with AirPods

Fix: If you experience issues with AirPods, try disconnecting and reconnecting them through your iPhone's Bluetooth settings. This can sometimes... ⇲
 
Support issue

Dead-end support webpage

Fix: If the support webpage is unhelpful, search for user forums or community groups related to Split Video where you can ask questions and share... ⇲
 
Video issue

Cuts may shorten video length

Fix: To avoid unintentional shortening of video length, double-check the cut points before finalizing your edits. Use the preview feature to ensu... ⇲
 
Customization issue

No option to split longer videos

Fix: If you need to split longer videos, use a different video editing app that allows for longer video imports and splitting, then use Split Vid... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.1%

Bad experience
3.6%

Neutral
1.3%

~ from our NLP analysis of 4,533 combined software ratings.

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 Private Data Split Video collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro version: $1.99 Ads will be removed
  2. Pro version: $5.99 Ads will be removed