fix problems on Urban Point [iphone]

—— Run into issues on Urban Point? Get help pending when official support gets back to you!

Urban Point

Info:

company: Urban Point International Inc

: http://urbanpoint.com

Chat with our AI-based Urban Point Support

🛠️ Common Urban Point Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Urban Point crashes frequently

Fix: 1. Restart the App: Close the Urban Point app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue... ⇲

Unable to access account after update

Fix: 1. Reset Password: Go to the login screen and select 'Forgot Password?' to reset your password. Follow the instructions sent to your email t... ⇲

Updates issue

New update has navigation issues

Fix: 1. Familiarize with Changes: After an update, take some time to explore the new layout and features. Check the app's help section or any rel... ⇲

Outdated vendor information

Fix: 1. Manually Update Information: If you notice outdated vendor information, check if there is an option within the app to report or update ve... ⇲

UI issue

Poor user experience

Fix: 1. Provide Feedback: While you cannot contact support, you can often provide feedback through the app itself. Look for a feedback option in... ⇲

Support issue

No customer support contact

Fix: 1. Use In-App Help: Look for a help or FAQ section within the app. Many apps include self-help resources that can assist with common issues.... ⇲

Error message on login

Fix: 1. Check Credentials: Ensure that you are entering the correct username and password. Double-check for typos or case sensitivity. 2. Reset P... ⇲

Messages issue

Access code not received

Fix: 1. Check Spam/Junk Folder: Sometimes, access codes can end up in your email's spam or junk folder. Make sure to check there for the email co... ⇲

Loading issue

Urban Point stuck on loading screen

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe Urba... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.7%

Bad experience

2.7%

Neutral

1.7%

~ from our NLP analysis of 2,357 combined software ratings.

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Private Data Urban Point collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Diagnostics
- Other Data