fix problems on AstroSage Kundli [iphone]

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—— Run into issues on AstroSage Kundli? Get help pending when official support gets back to you!

AstroSage Kundli: AI Astrology
Info:
company: Ojas Softech Pvt Ltd
: https://www.astrosage.com/support/
: www.astrosage.com
Chat with our AI-based AstroSage Kundli Support
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Support issue

Poor customer support response

Fix: If you are not receiving timely responses from customer support, try reaching out through multiple channels. Look for an email address, a co... ⇲

Astrologers not helpful

Fix: If you find that the astrologers are not providing helpful insights, consider reading reviews or ratings of different astrologers within the... ⇲

Time wasted with unhelpful astrologers

Fix: Before booking a session, read reviews and ratings of astrologers to find those who are known for being helpful and insightful. This can sav... ⇲
 
Compatibility issue

Limited features on iOS compared to Android

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or require specifi... ⇲
 
Crashes issue

Crashes during matching section

Fix: To address crashes, ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any ava... ⇲
 
Customization issue

No edit option for existing charts

Fix: If you need to make changes to existing charts, consider creating a new chart with the updated information. While this is not ideal, it allo... ⇲
 
Ads issue

Annoying ads and offers

Fix: Check if the app has a premium version that removes ads. If you find the ads too intrusive, consider upgrading to the paid version if it fit... ⇲
 
UI issue

Lack of landscape mode

Fix: If you prefer using the app in landscape mode, try rotating your device to see if the app responds. Some apps may not support landscape mode... ⇲

Confusing interpretations

Fix: If the interpretations are unclear, consider cross-referencing the information with reputable astrology websites or books. This can provide... ⇲
 
Payments issue

High cost for chatting with astrologers

Fix: Set a budget for your astrology consultations and stick to it. Look for astrologers who offer shorter sessions or lower rates to manage cost... ⇲

No flat fee option for calls

Fix: If you prefer a flat fee for consultations, look for astrologers who offer package deals or discounts for multiple sessions. This can help m... ⇲
 
Freezing issue

AstroSage Kundli freezes while accessing previous kundalis

Fix: If the app freezes, try restarting your iPhone. This can help clear temporary glitches that may be causing the app to freeze. OR If the p... ⇲
 
Notifications issue

Notifications redirect to homepage instead of specific content

Fix: Check the app settings to see if there are options to customize notifications. If available, adjust the settings to ensure you receive notif... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.6%

Bad experience
4.9%

Neutral
3.4%

~ from our NLP analysis of 6,465 combined software ratings.

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 Private Data AstroSage Kundli collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location