fix problems on MoreThanOne [iphone]

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—— Run into issues on MoreThanOne? Get help pending when official support gets back to you!

MoreThanOne
Info:
company: Sybrix LLC
: https://app.morethanone.love/#/contact-us
Chat with our AI-based MoreThanOne Support
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Settings issue

ignores user preferences

Fix: 1. Check your settings: Go to the app settings and ensure that all your preferences are correctly set. Sometimes, preferences may revert to... ⇲

inconsistent mileage settings

Fix: 1. Check location settings: Ensure that your device's location services are enabled for the app. Go to Settings > Privacy > Location Service... ⇲
 
Slow issue

slow profile approval process

Fix: 1. Check for notifications: Sometimes, the app may require additional information or verification. Ensure you check for any notifications or... ⇲
 
Network issue

limited user base in certain areas

Fix: 1. Expand your search radius: Go to the app settings and increase the distance for your search radius to find more potential matches. 2. Use... ⇲

lack of diverse profiles

Fix: 1. Adjust your preferences: Broaden your search criteria to include a wider range of interests, age groups, or locations to increase the div... ⇲
 
Permissions issue

strict photo guidelines

Fix: 1. Review the guidelines: Carefully read the app's photo guidelines to ensure your photos comply. This may include restrictions on content,... ⇲
 
Search issue

no matches within specified radius

Fix: 1. Expand your search criteria: Increase the distance radius in your search settings to find more potential matches. 2. Adjust your preferen... ⇲
 
UI issue

MoreThanOne layout is confusing

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for a tutorial or help section... ⇲
 
Glitches issue

glitches when adding photos

Fix: 1. Check file format and size: Ensure that the photos you are trying to upload are in a supported format (JPEG, PNG) and do not exceed the s... ⇲
 
Gameplay issue

MoreThanOne is boring and unengaging

Fix: 1. Explore all features: Make sure you are utilizing all the features the app offers, such as messaging, profile customization, and communit... ⇲
 
Payments issue

requires payment for limited features

Fix: 1. Maximize free features: Focus on using the free features available to you. Explore all options within the free version to get the most ou... ⇲
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 what users are saying
Good experience
74.6%

Bad experience
17.5%

Neutral
7.8%

~ from our NLP analysis of 765 combined software ratings.

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 Private Data MoreThanOne collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info

  Cost of Subscriptions
  1. Monthly Subscription: $9.99 Auto Renewing Membership