fix problems on Arvest Go [iphone]

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—— Run into issues on Arvest Go ? Get help pending when official support gets back to you!

Arvest Go Mobile Banking
Info:
company: Arvest
: https://www.arvest.com/personal/bank/online/mobile-banking
: www.arvest.com
Chat with our AI-based Arvest Go Support
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Login issue

Fingerprint login feature is unreliable

Fix: 1. Go to your iPhone's Settings > Touch ID & Passcode and ensure that the fingerprint you are using is registered correctly. 2. Delete the e... ⇲
 
Features issue

Ebill feature is lacking

Fix: 1. Check if you have enabled eBill notifications in the app settings. Go to Settings > Notifications and ensure that eBill notifications are... ⇲

Lack of ability to manage budgets across multiple accounts

Fix: 1. Use a third-party budgeting app that allows you to link multiple accounts for comprehensive budget management. 2. Manually track your bud... ⇲

Arvest Go does not allow for travel notes or card reporting

Fix: 1. Keep a separate note on your phone or a travel app to track your travel plans and card usage. 2. Use the app's messaging feature to send... ⇲
 
UI issue

Widget functionality is inconsistent

Fix: 1. Remove the widget from your home screen and re-add it. To do this, long-press the widget, select 'Remove Widget', then go to the widget g... ⇲

Expanded account details take up too much screen space

Fix: 1. Check if there is an option in the app settings to toggle between expanded and collapsed views for account details. 2. Use the app in lan... ⇲
 
Syncing issue

Arvest Go does not update account balances promptly

Fix: 1. Manually refresh the app by pulling down on the account screen to force a refresh. 2. Check your internet connection to ensure that it is... ⇲
 
Network issue

Inability to view account details without WiFi

Fix: 1. Ensure that you have enabled cellular data for the app. Go to Settings > Cellular and toggle on Arvest Go Mobile Banking. 2. If you are i... ⇲

Long login times and connection errors

Fix: 1. Clear the app's cache by offloading it as mentioned earlier, then reinstall the app. 2. Check for any updates to the app in the App Store... ⇲
 
Security issue

No option to paste passwords from clipboard

Fix: 1. Use a password manager app that allows you to store and autofill passwords securely. 2. Manually type in your password if you cannot past... ⇲
 
Updates issue

Transfer function is less functional than previous version

Fix: 1. Review the transfer options available in the app and ensure you are using the correct method for your needs. 2. If the transfer feature i... ⇲
 
Notifications issue

Inconsistent notifications for transactions

Fix: 1. Check your notification settings in the app and ensure that all relevant notifications are enabled. Go to Settings > Notifications and ad... ⇲

Savings account declared dormant without notice

Fix: 1. Regularly check your account activity to ensure that you are meeting the minimum activity requirements to keep your account active. 2. Se... ⇲
 
Support issue

Customer service response times can be slow

Fix: 1. Use the app's FAQ or help section for common issues, which may provide quicker solutions. 2. Try reaching out during off-peak hours when... ⇲
 
Crashes issue

Frequent app crashes or failures to load

Fix: 1. Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by of... ⇲
 
Customization issue

Limited options for customizing transaction descriptions

Fix: 1. Use a separate note-taking app to keep track of your transactions with custom descriptions until this feature is added. 2. Regularly revi... ⇲
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 what users are saying
Good experience
98.1%

Neutral
1.4%

Bad experience
0.5%

~ from our NLP analysis of 233,800 combined software ratings.

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 Private Data Arvest Go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics