fix problems on Zoocasa [iphone]

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—— Run into issues on Zoocasa? Get help pending when official support gets back to you!

Zoocasa: Real Estate & Homes
Info:
company: Zoocasa
: https://www.zoocasa.com/
: www.zoocasa.com
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UI issue

clickable/scrollable areas stop working when changing orientation

Fix: 1. Lock Orientation: Use the Control Center to lock your screen orientation to prevent it from changing while using the app. 2. Restart the... ⇲

filters are confusing

Fix: 1. Explore Help Section: Check if the app has a help or tutorial section that explains how to use the filters effectively. 2. Experiment wit... ⇲
 
Login issue

user login system issues

Fix: 1. Reset Password: If you’re having trouble logging in, try resetting your password through the app or website. 2. Check Internet Connection... ⇲

verification link fails

Fix: 1. Copy and Paste Link: Instead of clicking the link directly, try copying it and pasting it into your browser to see if it works that way.... ⇲
 
Messages issue

verification email takes too long

Fix: 1. Check Spam/Junk Folder: Sometimes, verification emails can end up in the spam or junk folder. Check there to see if it was misdirected. 2... ⇲
 
Freezing issue

Zoocasa freezes on iPhone XS Max

Fix: 1. Restart the App: Force close the app and reopen it to see if it resolves the freezing issue. 2. Update the App: Check for updates in the... ⇲
 
Crashes issue

Zoocasa crashes when changing search

Fix: 1. Restart the App: Close the app completely and reopen it to reset its state. 2. Update the App: Ensure you have the latest version of the... ⇲

Zoocasa crashes when opening images

Fix: 1. Restart the App: Close the app and reopen it to see if the issue persists. 2. Update the App: Check for updates in the App Store and inst... ⇲
 
Slow issue

server is slow

Fix: 1. Check Internet Connection: Ensure you have a stable and fast internet connection. Try switching from Wi-Fi to mobile data or vice versa t... ⇲
 
Ads issue

fake and misleading listings

Fix: 1. Verify Listings: Cross-check listings with other real estate websites to confirm their validity. 2. Report Listings: Use any available re... ⇲
 
Data issue

incomplete addresses

Fix: 1. Contact Support: If the app has a support feature, use it to report incomplete addresses for correction. 2. Verify with Other Sources: Us... ⇲

zero listing data in some areas

Fix: 1. Expand Search Radius: Try increasing the search radius to see if listings appear from nearby areas. 2. Check Filters: Ensure that no filt... ⇲
 
Loading issue

map takes too long to load

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as slow loading can be due to connectivity issues. 2. Restart th... ⇲
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 what users are saying
Good experience
77.0%

Bad experience
18.0%

Neutral
4.9%

~ from our NLP analysis of 122 combined software ratings.

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 Private Data Zoocasa collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics