fix problems on TEACHERS [iphone]

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—— Run into issues on TEACHERS ? Get help pending when official support gets back to you!

TEACHERS | TalkingPoints
Info:
company: TalkingPoints Corp
: https://intercom.help/talkingpoints
: www.talkingpts.org
Chat with our AI-based TEACHERS Support
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Messages issue

Limited word count per message

Fix: 1. Break messages into smaller parts: If you have a long message, consider splitting it into multiple shorter messages to convey your inform... ⇲

Inability to edit scheduled messages

Fix: 1. Cancel the scheduled message: If you need to make changes, go to the scheduled messages section, find the message you want to edit, and c... ⇲

No mass delete option for messages

Fix: 1. Delete messages individually: Go through your message history and delete messages one by one. This can be time-consuming but is currently... ⇲
 
Slow issue

Slow loading times

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background to free up resources on your device, which can i... ⇲
 
Login issue

Random logouts without email verification

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix issues related to random logouts. Go to the... ⇲
 
Bugs issue

Inaccurate translations for some languages

Fix: 1. Use simpler language: When sending messages, try to use simpler words and phrases that may translate more accurately. Avoid idioms or com... ⇲
 
Uploads issue

Difficulties sending pictures or videos

Fix: 1. Check file size: Ensure that the pictures or videos you are trying to send are within the app's size limits. If they are too large, consi... ⇲
 
Support issue

Customer service response times are slow

Fix: 1. Check FAQs: Before reaching out, check the app's FAQ section for common issues and solutions that may address your concern without needin... ⇲
 
Notifications issue

Notification issues with unread messages

Fix: 1. Check notification settings: Go to your device settings, find the TalkingPoints app, and ensure that notifications are enabled. Also, che... ⇲
 
UI issue

User interface not intuitive

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Take notes on where thi... ⇲

Parent version may not be user-friendly for non-tech savvy families

Fix: 1. Provide guidance: Create a simple guide or tutorial for parents that explains how to use the app, including screenshots and step-by-step... ⇲
 
Customization issue

No option for half or quarter hour office hours

Fix: 1. Use a scheduling tool: Consider using an external scheduling tool (like Google Calendar) to set up office hours and share the link with p... ⇲
 
Loading issue

TEACHERS struggles to load properly

Fix: 1. Check device storage: Ensure your device has enough storage space available. If storage is low, delete unnecessary apps or files to free... ⇲
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 what users are saying
Good experience
96.3%

Neutral
2.0%

Bad experience
1.7%

~ from our NLP analysis of 5,124 combined software ratings.

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 Private Data TEACHERS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Diagnostics