—— Run into issues on My Panda? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's settings to see if you can change your location or search for helpers in nearby areas. Sometimes, expanding your search radi... ⇲
Fix: If you experience a delay, try refreshing the app or logging out and back in. This can sometimes help in re-establishing a connection with t... ⇲
Fix: After each task, provide feedback through the app. This can help improve the quality of service over time as the platform learns from user e... ⇲
Fix: When creating a task, use the description field to provide as much detail as possible about your specific needs. This can help the helper un... ⇲
Fix: Use clear and concise language when communicating with helpers. If possible, provide examples or reference materials to clarify your instruc... ⇲
Fix: Familiarize yourself with the app's layout by exploring all the menus and options. Take notes on where key features are located for easier a... ⇲
Fix: While real-time tracking may not be available, you can set specific check-in times with your helper to receive updates on task progress. O... ⇲
Fix: Check if the app allows linking multiple payment methods. If you have a preferred payment method that is not available, consider using a dig... ⇲
Fix: When scheduling tasks, always confirm the availability of the helper beforehand to avoid conflicts. Use the app's calendar feature to keep t... ⇲