fix problems on Jane [iphone]

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—— Run into issues on Jane? Get help pending when official support gets back to you!

Jane - Boutique Shopping Deals
Info:
company: Jane LLC
: https://jane.com/contact-us
Chat with our AI-based Jane Support
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Customization issue

Limited size options

Fix: Use the app's filter options to search for items available in your size. This can help you find products that fit your needs more easily.... ⇲

Lack of size charts or measurements

Fix: Look for any size guides or measurement charts in the product description. If they are not available, consider checking the brand's website... ⇲

Repetitive items from sellers

Fix: Use the search function to look for specific items or brands you are interested in, which may help you find unique products instead of repet... ⇲

Limited diversity in models

Fix: When browsing products, try to filter by different categories or styles that may feature a wider range of models. This can help you find mor... ⇲

Limited baby boy items

Fix: Use the search function to specifically look for baby boy items, which may yield better results than browsing through general categories.... ⇲
 
Bugs issue

Inconsistent product quality

Fix: Before purchasing, check user reviews and ratings for specific items. This can give you insight into the quality of the product from other b... ⇲
 
Crashes issue

Jane glitches and crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and see if an update is available. Updating... ⇲
 
Payments issue

Difficult checkout process

Fix: Take your time to carefully review each step of the checkout process. Make sure all required fields are filled out correctly to avoid errors... ⇲

High prices for certain items

Fix: Look for sales or discounts within the app. Many apps have seasonal sales or promotional events that can significantly reduce prices. OR... ⇲
 
Support issue

Slow seller response times

Fix: Be patient and allow some time for sellers to respond, as they may be managing multiple inquiries. If you need urgent assistance, consider c... ⇲
 
Notifications issue

No notification for restocked items

Fix: Regularly check the app for updates on items you are interested in. Some apps may not have a notification feature, so manual checking can be... ⇲
 
Updates issue

Frequent app updates with no improvements

Fix: Check the update notes in the App Store to see what changes have been made. Sometimes updates include backend improvements that may not be i... ⇲
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 what users are saying
Good experience
99.4%

Neutral
0.5%

Bad experience
0.1%

~ from our NLP analysis of 305,363 combined software ratings.

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 Private Data Jane collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics