—— Run into issues on AlloCiné, Les Films Au Cinéma? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Consider upgrading to a premium version of the app if available, as this often reduces or eliminates ads. Check the app settings or the app... ⇲
Fix: Ensure that your device has sufficient storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free... ⇲
Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. Go to the... ⇲
Fix: Check for updates to the app and your iOS version. Go to Settings > General > Software Update to ensure your iPhone is running the latest iO... ⇲
Fix: Try rotating your device to landscape mode, as this sometimes makes the close button more accessible. If the button is still not visible, tr... ⇲
Fix: Look for an option in the app settings to limit ad personalization or reduce the number of ads shown. Some apps allow users to adjust their... ⇲
Fix: Check if you are logged into your account within the app. Sometimes preferences are saved only when logged in. Go to the settings within the... ⇲
Fix: Familiarize yourself with the app layout by exploring the menus and options. Look for a help or tutorial section within the app that can gui... ⇲
Fix: Enable automatic updates for the app to ensure you always have the latest version without needing to check manually. Go to Settings > App St... ⇲
Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and free up space if necessary, as low... ⇲