fix problems on Trimble [iphone]

—— Run into issues on Trimble ? Get help pending when official support gets back to you!

Trimble Mobile Manager

Info:

company: Trimble Inc.

: https://www.trimble.com/

Chat with our AI-based Trimble Support

🛠️ Common Trimble Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

difficult to set up new device

Fix: 1. Ensure you have the latest version of Trimble Mobile Manager installed on your iPhone. 2. Open the app and navigate to the 'Settings' men... ⇲

requires knowledge of local satellites

Fix: 1. Use online resources or apps that provide satellite visibility information for your area. 2. Familiarize yourself with the satellite cons... ⇲

Syncing issue

switching devices is challenging

Fix: 1. Before switching devices, ensure that both devices are updated to the latest firmware. 2. In the app, go to 'Settings' and select 'Device... ⇲

requires same user and device setup

Fix: 1. Create a detailed checklist of your user and device settings to streamline the setup process for future devices. 2. Use the 'Backup' feat... ⇲

Network issue

constant connection drops

Fix: 1. Check your device's Bluetooth and Wi-Fi settings to ensure they are enabled and functioning properly. 2. Move closer to the device you ar... ⇲

loses connection from R2s

Fix: 1. Ensure that the R2 device is within range and has a clear line of sight to the sky. 2. Check the battery level of the R2 and recharge if... ⇲

does not stay connected to R1 or R2

Fix: 1. Ensure that both the R1/R2 and your iPhone are updated to the latest firmware. 2. Check the Bluetooth settings on your iPhone to ensure i... ⇲

UI issue

glitchy button interactions

Fix: 1. Ensure your iPhone is running the latest iOS version. 2. Close the app completely and restart it to see if the issue resolves. 3. If the... ⇲

Updates issue

reconnecting after firmware expiration is tedious

Fix: 1. Set reminders to check for firmware updates regularly to avoid expiration. 2. When reconnecting, follow the prompts in the app to re-esta... ⇲

random user sign-outs

Fix: 1. Check your internet connection to ensure it is stable. 2. Clear the app cache by going to your iPhone settings, selecting the app, and ch... ⇲

Settings issue

no secondary correction source

Fix: 1. Explore the app settings to see if there are options to add a secondary correction source. 2. If not available, consider using an externa... ⇲

manual correction source switching needed

Fix: 1. Familiarize yourself with the correction source settings in the app. 2. Create a routine for switching sources based on your work needs,... ⇲

Registration issue

requires account creation

Fix: 1. If you are hesitant to create an account, check if there is a guest mode or limited access option available in the app. 2. If account cre... ⇲

Crashes issue

Trimble crashes upon opening

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure the app is updated to the latest version. 3. If the app continues to crash... ⇲

random crashes present

Fix: 1. Monitor the app for specific actions that lead to crashes and avoid them if possible. 2. Clear the app cache and data if the option is av... ⇲

Compatibility issue

lack of official support for certain receivers

Fix: 1. Search for community forums or user groups that discuss workarounds for unsupported receivers. 2. Explore third-party apps that may offer... ⇲