fix problems on ORI TV [iphone]

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—— Run into issues on ORI TV? Get help pending when official support gets back to you!

ORI TV
Info:
company: Ori Media LLC
: http://www.ori.mn/page/5a18e6fb23eec6000c4973cb
: mongoltv.mn
Chat with our AI-based ORI TV Support
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Content issue

Limited content for one-time watch only

Fix: Explore the app's library for any hidden gems or lesser-known titles that may be available for one-time viewing. Sometimes, content is categ... ⇲

Poor content selection

Fix: Provide feedback within the app regarding content preferences. Many apps have a feedback option that allows users to suggest titles or genre... ⇲

Limited content for users abroad

Fix: Use a VPN to access content that may be restricted in your current location. This can help you bypass geographical limitations and access a... ⇲
 
Payments issue

Significant price increase

Fix: Review your subscription plan and see if there are any options to downgrade to a more affordable plan that still meets your needs. Go to the... ⇲
 
Crashes issue

Frequent crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for ORI TV, and check if there is an update available. Up... ⇲
 
Settings issue

Lack of parental controls

Fix: Check if there are any updates or settings within the app that may have been overlooked. Sometimes, parental controls are hidden in the sett... ⇲
 
Features issue

No option to rewind live TV

Fix: Check if the app has a 'Catch Up' feature that allows you to watch previously aired content. This may not be a direct rewind option but can... ⇲

No start from beginning button

Fix: Look for a 'Replay' or 'Watch Again' option in the app, which may allow you to start a show from the beginning if it has just aired. OR I... ⇲
 
Support issue

Limited customer support

Fix: Utilize the app's FAQ or help section for common issues. Many apps provide troubleshooting guides that can help resolve problems without nee... ⇲

Lack of communication from support team

Fix: Check the app's help section for any updates or announcements regarding support response times. Sometimes, delays are communicated through t... ⇲

No information on canceling subscription

Fix: Go to the app's settings or account management section to find subscription details. There should be an option to manage or cancel your subs... ⇲
 
Network issue

Inconsistent streaming quality

Fix: Adjust the video quality settings in the app. Go to the settings menu and look for 'Video Quality' or 'Streaming Quality' options to select... ⇲
 
Downloads issue

No downloadable content

Fix: Check if the app has any offline viewing options. Some apps allow you to download specific content for offline viewing, so look for a downlo... ⇲
 
Updates issue

No new content added regularly

Fix: Set reminders to check the app periodically for new content releases. Some apps may have specific days when new content is added, and being... ⇲
 
UI issue

Poor user interface

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, understanding the navigation can improve your expe... ⇲
 
Compatibility issue

No option for international users to access content

Fix: Use a VPN service to access content that may be restricted in your region. This can allow you to bypass geographical restrictions and access... ⇲

AirPlay support issues

Fix: Ensure that both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. This is essential for AirPlay t... ⇲
 
Bugs issue

Frequent bugs after updates

Fix: Clear the app's cache and data to resolve any bugs that may have been introduced with the latest update. Go to Settings > General > iPhone S... ⇲
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 what users are saying
Good experience
88.1%

Bad experience
9.3%

Neutral
2.6%

~ from our NLP analysis of 1,541 combined software ratings.

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 Private Data ORI TV collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Month Membership: $7.99 Popular & Reality Shows, Live channel, Movies
  2. 6 months membership: $39.99 Popular & Reality Shows, Live channel, Movies
  3. 1 monthly Karaoke service: $2.99 Sing from over 5,000 songs for 1 month.
  4. TV Subscription Package: $3.99 1 month TV subscription(only LiveTV channels)
  5. 1 Month Adult Plan: $7.99 Watch 2-3 new adult contents every week