fix problems on TruckSmarter Load Board & Fuel [iphone]

—— Run into issues on TruckSmarter Load Board & Fuel? Get help pending when official support gets back to you!

TruckSmarter Load Board & Fuel

Info:

company: TruckSmarter Inc.

: https://www.trucksmarter.com/contact

: trucksmarter.com

Chat with our AI-based TruckSmarter Load Board & Fuel Support

🛠️ Common TruckSmarter Load Board & Fuel Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Parameters do not work when viewing additional cargo offers

Fix: Try resetting the app's cache. Go to your iPhone's Settings > Scroll down to TruckSmarter > Tap on 'Reset Cache'. This can help refresh the... ⇲

No button to update the loadboard

Fix: Check for a refresh option within the app. Sometimes, pulling down on the load board screen can trigger a refresh. If this does not work, tr... ⇲

Customization issue

No option to set individual dates for loads

Fix: Use the search filters to narrow down loads by date. If the app allows you to filter by 'Available From' or 'Available Until', use these to... ⇲

Bugs issue

Loads sometimes appear that have been picked up long ago

Fix: Check the app settings for any filters that may be set incorrectly. Ensure that you are only viewing active loads by adjusting the filters a... ⇲

Loads lack reference numbers

Fix: If reference numbers are crucial for your operations, consider reaching out to the brokers directly for clarification on loads that lack thi... ⇲

TruckSmarter Load Board & Fuel cancels booked prices unexpectedly

Fix: Review your booking confirmations and ensure that you are following all necessary steps to secure a load. Sometimes, not confirming or compl... ⇲

Payments issue

Fraudulent charges reported

Fix: Immediately check your payment methods linked to the app. Remove any suspicious payment methods and change your passwords for added security... ⇲

Compatibility issue

iPad version does not support landscape mode

Fix: Try rotating your iPad to see if the app automatically adjusts. If it does not, check the app settings for any display options that may allo... ⇲

TruckSmarter Load Board & Fuel does not support landscape view on tablets

Fix: Check for any updates to the app that may include landscape support. Go to the App Store and ensure you have the latest version installed.... ⇲

Updates issue

Discounts decrease significantly after first use

Fix: Review the terms and conditions of the discounts offered. Sometimes, discounts are promotional and may not apply after the first use. Keep a... ⇲

Search issue

Difficult to find loads under 12,000 lbs

Fix: Use the search filters to specify weight limits. If the app allows you to set a maximum weight, adjust this to 12,000 lbs to narrow down you... ⇲

Registration issue

Requires signing up with individual brokers for contact access

Fix: Create a list of brokers you frequently work with and sign up for their services in advance. This can save time when you need to access load... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.7%

Neutral

1.6%

Bad experience

0.7%

~ from our NLP analysis of 7,791 combined software ratings.

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Private Data TruckSmarter Load Board & Fuel collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics