fix problems on Doo [iphone]

—— Run into issues on Doo? Get help pending when official support gets back to you!

Doo: Get Things Done

Info:

company: Ciarlo Software, LLC

: https://www.getdooapp.com/support

: www.getdooapp.com

Chat with our AI-based Doo Support

🛠️ Common Doo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sync is broken

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. A weak connection can cause s... ⇲

Needs badge count

Fix: 1. Enable badge notifications: Go to your iPhone's Settings > Notifications > Doo. Ensure that 'Badge App Icon' is enabled. This will allow... ⇲

UI issue

Menus feel clunky

Fix: 1. Familiarize yourself with the app: Spend some time exploring the menus and features. Sometimes, menus may feel clunky due to unfamiliarit... ⇲

Not intuitive

Fix: 1. Explore tutorials: Look for any built-in tutorials or help sections within the app that can guide you through its features. 2. Use online... ⇲

Cannot see completed tasks

Fix: 1. Check settings: Go to the app settings and look for an option related to viewing completed tasks. Some apps have a toggle to show or hide... ⇲

Uploads issue

Cannot import tasks as text

Fix: 1. Use copy-paste: If you have tasks in a text format, copy them from your source and paste them into the Doo app manually. 2. Check for imp... ⇲

Syncing issue

Sync issues with MacOS app

Fix: 1. Ensure both devices are updated: Make sure that both your iPhone and MacOS app are running the latest versions. Check for updates in the... ⇲

Payments issue

No credit for previous purchase

Fix: 1. Check purchase history: Go to the App Store on your iPhone, tap on your profile picture, and select 'Purchased' to see if the app is list... ⇲