fix problems on CloudApper [iphone]

​

—— Run into issues on CloudApper? Get help pending when official support gets back to you!

CloudApper
Info:
company: Cloudapper, Inc.
: http://cloudapper.com/contact-us/
: cloudapper.com
Chat with our AI-based CloudApper Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Inconsistent updates cause issues

Fix: 1. Check for updates regularly: Make it a habit to check for updates in the App Store to ensure you have the latest version, which may fix b... ⇲

CloudApper interface worsens with updates

Fix: 1. Revert to an older version: If possible, uninstall the app and reinstall an older version from a backup if you have one. OR 2. Adjust... ⇲
 
UI issue

Users cannot view all time punches on one page

Fix: 1. Use the search or filter function: If available, use the search or filter options to narrow down the time punches you want to view, makin... ⇲

Clock in/out buttons too close together

Fix: 1. Use a stylus or your finger carefully: If you find it hard to tap the correct button, try using a stylus for more precision or tap slowly... ⇲

Difficult to navigate between tabs

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where everything is located. This can help improve... ⇲

Users report feeling frustrated with app design

Fix: 1. Explore tutorials: Look for any user guides or tutorials within the app or online that can help you navigate the design more effectively.... ⇲
 
Glitches issue

CloudApper loops after face scan

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it and try the face scan again. OR 2. Re... ⇲

Glitches during clock in/out process

Fix: 1. Restart the app: Close and reopen the app to clear any temporary glitches that may be causing issues during the clock in/out process. O... ⇲
 
Bugs issue

Missed punches due to app errors

Fix: 1. Manually enter missed punches: If the app allows, go to the time entry section and manually add any missed punches to ensure your records... ⇲

CloudApper does not recognize users consistently

Fix: 1. Ensure proper registration: Make sure your face is registered correctly in the app. If not, delete and re-register your face as mentioned... ⇲

Requires multiple attempts to clock in/out

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix bugs related to clocking in/out. OR 2. T... ⇲

Users experience time clock corrections

Fix: 1. Review your entries: Regularly check your time entries to ensure they are correct and make any necessary adjustments manually. OR 2. K... ⇲

CloudApper does not save clock in/out data

Fix: 1. Ensure you have a stable internet connection: A poor connection can prevent data from being saved. Check your Wi-Fi or cellular data sett... ⇲
 
Camera issue

Camera quality does not match face recognition performance

Fix: 1. Clean the camera lens: Ensure that the camera lens on your iPhone is clean and free from smudges, as this can affect image quality. OR... ⇲
 
Network issue

Unreliable location tracking

Fix: 1. Check location settings: Go to your iPhone settings, find CloudApper, and ensure that location services are enabled and set to 'Always' o... ⇲
 
Settings issue

Secondary confirmation for actions not available

Fix: 1. Double-check before confirming: Be extra cautious when performing actions in the app to avoid mistakes, as there is no secondary confirma... ⇲
 
Compatibility issue

Lack of stable version

Fix: 1. Use the app in offline mode: If the app allows, try using it offline to avoid issues caused by unstable connections. OR 2. Keep an eye... ⇲
 
Loading issue

CloudApper fails to load properly

Fix: 1. Restart your iPhone: A simple restart can often resolve loading issues by refreshing the system. OR 2. Reinstall the app: If the app c... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
71.2%

Good experience
27.4%

Neutral
1.4%

~ from our NLP analysis of 73 combined software ratings.

 Switch to these Alternatives:
Otter University
Kapsure Training
REPfirst2
Centrical
TeleMapper 3
VinSolutions
AT&T Personal Cloud
Talview Candidate
Tiled App
Hive - Productivity Platform

 Private Data CloudApper collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics