fix problems on OneService-Serving Your Estate [iphone]

—— Run into issues on OneService-Serving Your Estate? Get help pending when official support gets back to you!

OneService-Serving Your Estate

Info:

company: Ministry of National Development

: http://www.mnd.gov.sg/mso

Chat with our AI-based OneService-Serving Your Estate Support

🛠️ Common OneService-Serving Your Estate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

frequently gets stuck loading

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find OneService and tap on it. If there's an option to 'Off... ⇲

requires re-login every few days

Fix: 1. Enable 'Keep Me Logged In': If the app has a 'Remember Me' or 'Keep Me Logged In' option during login, make sure to select it. This may h... ⇲

Settings issue

does not store password in iOS

Fix: 1. Use iCloud Keychain: Go to Settings > Passwords & Accounts > AutoFill Passwords and ensure that 'AutoFill Passwords' is enabled. This all... ⇲

Crashes issue

crashes when connecting to Singpass

Fix: 1. Update the app: Ensure you have the latest version of OneService. Go to the App Store, search for OneService, and tap 'Update' if availab... ⇲

crashes during login

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of OneService. Updates often include bug fixes that can... ⇲

UI issue

frustrating user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding the navigation can i... ⇲

won't allow login after update

Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it and try logging in again. OR 2. Reins... ⇲

fails to authorize OTP code

Fix: 1. Check your network connection: Ensure you have a stable internet connection, as a weak signal can prevent OTP codes from being authorized... ⇲

Bugs issue

OneService-Serving Your Estate is unusable

Fix: 1. Reboot your device: Sometimes, a simple reboot can resolve performance issues. Hold the power button and slide to power off, then turn it... ⇲

buggy performance

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

62.3%

Bad experience

35.8%

Neutral

1.9%

~ from our NLP analysis of 53 combined software ratings.

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Private Data OneService-Serving Your Estate collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info