fix problems on DJM-REC [iphone]

—— Run into issues on DJM-REC? Get help pending when official support gets back to you!

DJM-REC: DJ live/recording app

Info:

company: AlphaTheta Corporation

: https://www.pioneerdj.com/support/

: www.pioneerdj.com

Chat with our AI-based DJM-REC Support

🛠️ Common DJM-REC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sound issues with Facebook Live

Fix: Ensure that the DJM-REC app has the necessary permissions to access your microphone and camera. Go to Settings > Privacy > Microphone and en... ⇲

Records using phone microphone instead of mixer

Fix: Check the audio input settings in the DJM-REC app. Make sure that the app is set to use the mixer as the audio source. You may need to recon... ⇲

Network issue

DJM-REC fails to connect to mixer

Fix: Restart both your iPhone and the mixer. Sometimes a simple reboot can resolve connectivity issues. After restarting, try reconnecting the mi... ⇲

Disconnects from phone during use

Fix: Ensure that your iPhone is not running low on battery, as this can cause connectivity issues. Keep your device charged during use. OR Che... ⇲

Inconsistent signal during recording

Fix: Check all connections between the mixer and your iPhone to ensure they are secure. Loose connections can lead to signal inconsistencies. O... ⇲

Bugs issue

Auto stops recording after 2 hours

Fix: Check the app settings for any recording time limits. If there is an option to adjust the maximum recording time, set it to a longer duratio... ⇲

Inserts track markers too frequently

Fix: Adjust the sensitivity settings for track markers in the app. Look for an option that allows you to set the frequency of marker insertion an... ⇲

Stops during live recording

Fix: Ensure that your iPhone has sufficient storage space available. Low storage can cause the app to stop recording unexpectedly. Clear out unne... ⇲

Updates issue

Requires firmware updates for certain mixers

Fix: Regularly check the manufacturer's website for your mixer to stay updated on firmware releases. Set a reminder to check for updates every fe... ⇲

Crashes issue

Crashes when uploading to Mixcloud

Fix: Ensure that you have a stable internet connection when attempting to upload. A weak connection can cause the app to crash. Try switching to... ⇲

Audio issue

Sound quality degrades over time

Fix: Check the audio settings in the DJM-REC app to ensure that the bitrate is set to the highest quality available. This can help maintain sound... ⇲

Records at 16bit instead of advertised 24bit

Fix: Verify the audio settings in the DJM-REC app to ensure that it is set to record at 24bit. If the option is not available, check for any app... ⇲

Cannot adjust sound on a time scale

Fix: Look for any audio editing features within the DJM-REC app that may allow you to adjust sound levels over time. If not available, consider u... ⇲

No option to record from camera app

Fix: Use the DJM-REC app directly for recording audio while using the camera app for video. You can sync the audio and video in post-production u... ⇲

Compatibility issue

Does not work with every DJM mixer

Fix: Refer to the DJM-REC app documentation to confirm compatibility with your specific mixer model. If your mixer is not supported, consider usi... ⇲

Customization issue

Limited live options compared to other platforms

Fix: Explore the app settings to see if there are any hidden features or options that can enhance your live streaming experience. Sometimes, feat... ⇲