fix problems on Zybra Plus [iphone]

—— Run into issues on Zybra Plus? Get help pending when official support gets back to you!

Zybra Plus

Info:

company: Zybra LLC.

: https://www.ridezybra.com/contact-us

: www.ridezybra.com

Chat with our AI-based Zybra Plus Support

🛠️ Common Zybra Plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No rental rate shown during checkout

Fix: Check if the app has a settings or preferences section where you can enable or view rental rates. Sometimes, this feature may be hidden or t... ⇲

Zybra Plus does not display ride cost while in use

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Zybra Plus, and check for any available updates. Upda... ⇲

Bugs issue

Poorly formatted emailed receipts

Fix: Check your email settings to ensure that emails from Zybra Plus are not being filtered or formatted incorrectly. You can also try accessing... ⇲

Zybra Plus fails to end ride automatically

Fix: Make sure that your location services are enabled for the Zybra Plus app. Go to your iPhone's Settings > Privacy > Location Services, and en... ⇲

Bikes can only be locked on one wheel

Fix: When locking the bike, ensure that you are using the lock correctly. Try to lock the bike frame and both wheels if possible, as this can pro... ⇲

Bikes have stability issues

Fix: Before starting your ride, check the bike for any visible issues such as flat tires or loose parts. If you notice any problems, do not use t... ⇲

Bikes are poorly maintained

Fix: Before renting a bike, inspect it for any visible signs of wear or damage. If you find a bike that appears poorly maintained, do not use it... ⇲

Difficulties in docking bikes

Fix: When docking the bike, ensure that you are following the correct procedure as outlined in the app. Look for any specific instructions or gui... ⇲

Headlight malfunctions at night

Fix: Before starting your ride at night, check the bike's headlight to ensure it is functioning. If it is not, do not use the bike and report the... ⇲

Support issue

Customer service unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Sometimes, the app has built-in support that can assi... ⇲

Payments issue

Credit card information cannot be removed

Fix: Go to the payment settings in the app. Look for an option to manage or edit payment methods. If you find your credit card listed, there shou... ⇲

High charges for short rides

Fix: Review the pricing structure in the app to understand how charges are calculated. This can help you plan your rides better and avoid unexpec... ⇲

Glitches issue

Zybra Plus glitches during payment

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and glitches. Check the App Store for any available updates... ⇲