fix problems on Fotrum [iphone]

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—— Run into issues on Fotrum? Get help pending when official support gets back to you!

Fotrum
Info:
company: Fotrum FZCO
: https://fotrum.com/support
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Gameplay issue

Long matchmaking times

Fix: Try adjusting your matchmaking preferences to include a wider range of skill levels or locations. This can help increase the pool of availab... ⇲

Bots cancel games frequently

Fix: If you notice that bots are canceling games, try to play with friends or other known players instead of relying on matchmaking with bots.... ⇲

Post-game results submission issue

Fix: After a game, ensure you have a stable internet connection before submitting results. If the submission fails, try refreshing the app and re... ⇲
 
Login issue

Inability to enter the app

Fix: First, ensure that your app is updated to the latest version. If the issue persists, try restarting your iPhone and then relaunching the app... ⇲
 
Registration issue

Registration and login errors

Fix: Double-check your internet connection to ensure it is stable. If you are using Wi-Fi, try switching to mobile data or vice versa to see if t... ⇲

Registration issues on iPhones

Fix: Make sure your iPhone's software is up to date, as older versions may cause compatibility issues with the app. Check for updates in the Sett... ⇲
 
Account issue

Randomly assigned old usernames

Fix: Go to your profile settings within the app and check if there is an option to change your username. If so, update it to your preferred name.... ⇲

Error code 404 when creating an account

Fix: Check your internet connection to ensure it is stable. A weak connection can lead to errors during account creation. OR If the error pers... ⇲
 
Bugs issue

Many bugs remain unfixed

Fix: Keep your app updated to the latest version, as updates often include bug fixes. Check the app store for any available updates regularly.... ⇲
 
Search issue

Inconsistent search functionality on different devices

Fix: Ensure that you are using the same version of the app on all devices. If not, update the app on the device with the inconsistent search func... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
45.7%

Good experience
45.7%

Neutral
8.6%

~ from our NLP analysis of 70 combined software ratings.

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Большое ТВ: Русские фильмы HD
Кинопоиск: просмотр фильмов
Head Clipper

 Private Data Fotrum collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 80 GEMS: $0.99 Покупая этот предмет, вы получите 80 GEMS
  2. 149 GEMS: $1.99 149 Fotrum Gems
  3. 379 GEMS: $3.99 379 Fotrum gems
  4. 350 GEMS: $2.99 Fotrum Gems
  5. Prime 1 month: $4.99 Prime users get access to advanced features
  6. 1390 GEMS: $14.99 Покупая это предмет вы получаете 1390 GEMS
  7. 150 GEMS: $1.99 Покупая этот предмет, вы получаете 150 GEMS
  8. 1000 GEMS: $8.99 Покупая этот товар, вы получаете 1000 GEMS
  9. 350 GEMS: $3.99 Покупая этот товар, вы получаете 350 GEMS