fix problems on BeIN CONNECT (MENA) [iphone]

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—— Run into issues on BeIN CONNECT (MENA)? Get help pending when official support gets back to you!

beIN CONNECT (MENA)
Info:
company: beIN Media Group, LLC
: https://bein.com/ar/contact-center/
: connect.bein.com
Chat with our AI-based beIN CONNECT (MENA) Support
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Loading issue

empty tabs and content not loading

Fix: 1. Check your internet connection to ensure it is stable and fast enough for streaming. 2. Clear the app cache by going to Settings > Genera... ⇲
 
Network issue

requires high-speed WiFi for full HD

Fix: 1. If you are experiencing buffering or low-quality video, consider upgrading your internet plan to one that supports higher speeds. 2. Use... ⇲

streaming interruptions

Fix: 1. Check your internet speed using a speed test app. If your speed is below the recommended level for streaming, consider upgrading your int... ⇲

beIN CONNECT (MENA) disconnects frequently

Fix: 1. Ensure your internet connection is stable. If using Wi-Fi, try switching to a wired connection or moving closer to the router. 2. Restart... ⇲
 
Video issue

no 4K channels

Fix: OR ⇲

missing World Cup package

Fix: OR ⇲

lack of live streaming

Fix: OR ⇲

poor video quality

Fix: 1. Check your internet connection speed and ensure it meets the requirements for HD streaming. 2. Adjust the video quality settings in the a... ⇲

technical issues with video playback

Fix: 1. Restart the app and try playing the video again. 2. Clear the app cache by offloading the app as mentioned earlier to remove any corrupte... ⇲

channels not available

Fix: 1. Check your subscription plan to ensure it includes the channels you are trying to access. 2. Log out and log back into your account to re... ⇲
 
Compatibility issue

no Apple TV app

Fix: OR ⇲

desktop app non-functional

Fix: OR ⇲

beIN CONNECT (MENA) not available in certain regions

Fix: OR ⇲

AirPlay issues

Fix: 1. Ensure that both your iPhone and the AirPlay device are on the same Wi-Fi network. 2. Restart both devices to refresh their connections.... ⇲
 
Bugs issue

countless bugs

Fix: 1. Regularly check for app updates in the App Store and install them to benefit from bug fixes. 2. Clear the app cache by offloading the app... ⇲
 
Permissions issue

limited device authorization

Fix: 1. Check the number of devices authorized under your account settings. If you have reached the limit, you may need to remove an existing dev... ⇲
 
UI issue

difficult to rewind and fast forward

Fix: 1. Use the on-screen controls carefully, as they may be sensitive. Try tapping and holding the rewind or fast forward buttons for a few seco... ⇲
 
Payments issue

subscription issues

Fix: 1. Check your payment method to ensure it is valid and has sufficient funds. 2. Log into your account on the beIN CONNECT website to verify... ⇲
 
Support issue

unreliable customer support

Fix: OR ⇲
 
Slow issue

slow application performance

Fix: 1. Close any background apps that may be consuming resources. 2. Restart your iPhone to free up memory and improve performance. OR 1. Che... ⇲
 
Screen issue

screen mirroring not working

Fix: 1. Ensure both your iPhone and the device you are mirroring to are connected to the same Wi-Fi network. 2. Restart both devices to refresh t... ⇲
 
Crashes issue

beIN CONNECT (MENA) crashes upon opening

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Check for app updates in the App Store and install them. OR 1. If the app cont... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.4%

Bad experience
8.5%

Neutral
3.1%

~ from our NLP analysis of 11,405 combined software ratings.

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 Private Data beIN CONNECT (MENA) collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data