fix problems on HUM Rideshare [iphone]

—— Run into issues on HUM Rideshare? Get help pending when official support gets back to you!

HUM Rideshare

Info:

company: HUM Limited Liability Company

: https://www.humrideshare.com/contact

: humrideshare.com

Chat with our AI-based HUM Rideshare Support

🛠️ Common HUM Rideshare Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HUM Rideshare crashes and fails to load

Fix: 1. Restart the App: Close the HUM Rideshare app completely by swiping it away from the app switcher. Then, reopen the app to see if it loads... ⇲

Drivers frequently cancel or do not show up

Fix: 1. Check Driver Ratings: Before requesting a ride, check the driver's rating and reviews. Higher-rated drivers are less likely to cancel. 2... ⇲

Loading issue

HUM Rideshare times out while searching for drivers

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

Freezing issue

Constant freezing and unresponsive actions

Fix: 1. Force Close the App: Double-tap the home button or swipe up from the bottom of the screen to access the app switcher, then swipe up on HU... ⇲

Payments issue

High membership fee for drivers

Fix: 1. Evaluate the Cost-Benefit: Drivers should assess the potential earnings against the membership fee. If the earnings are significantly hig... ⇲

Drivers must pay for their own background checks

Fix: 1. Research Background Check Costs: Drivers should compare the costs of background checks across different providers to find the most afford... ⇲

Network issue

Inconsistent availability of rides

Fix: 1. Request Rides During Peak Hours: Try to request rides during busy times when more drivers are likely to be available. 2. Use the 'Schedu... ⇲

Customization issue

Limited vehicle options compared to competitors

Fix: 1. Use Filters: When requesting a ride, use any available filters to select the type of vehicle you prefer, if applicable. 2. Provide Feedb... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.5%

Bad experience

17.9%

Neutral

2.6%

~ from our NLP analysis of 39 combined software ratings.

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Private Data HUM Rideshare collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- User Content