fix problems on RVshare [iphone]

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RVshare - RV Rentals
Info:
company: RVshare LLC
: https://help-rvshare.force.com/s/
: rvshare.com
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Bugs issue

Inaccurate cost display

Fix: Double-check the rental details and any additional fees before finalizing your booking. Sometimes, the app may not reflect real-time pricing... ⇲

Frequent cancellations without notice

Fix: When booking, look for rentals with a cancellation policy that suits your needs. Some owners may have stricter policies that can reduce the... ⇲
 
Support issue

Poor communication from customer service

Fix: Utilize the in-app messaging feature to communicate with customer service. This can sometimes yield faster responses than email. Make sure t... ⇲

Forced friendliness from customer service

Fix: If you feel uncomfortable with the tone of communication, try to keep your responses professional and focused on the issue at hand. This can... ⇲
 
Slow issue

Slow response times from owners

Fix: When searching for rentals, filter for those that have a high response rate. This can help you find owners who are more likely to respond qu... ⇲
 
Registration issue

ID verification process is cumbersome

Fix: Ensure that you have all necessary documents ready before starting the verification process. This includes a valid ID and any other required... ⇲
 
Notifications issue

Notifications do not work properly

Fix: Check your notification settings for the RVshare app. Go to Settings > Notifications > RVshare and ensure that notifications are enabled. Yo... ⇲

Lack of text alerts for important notifications

Fix: Check if the app has an option to enable SMS notifications in the settings. If available, turn this feature on to receive important alerts v... ⇲
 
Customization issue

Missing features for rating campers

Fix: If you want to provide feedback, consider using the review feature after your rental is complete. This can help improve the system for futur... ⇲
 
Settings issue

Lack of clarity in rental terms

Fix: Before booking, make sure to read the rental agreement thoroughly. Look for any highlighted sections that may indicate important terms and c... ⇲

Unclear insurance requirements

Fix: Review the insurance section in the app or website carefully. Make sure to read all the details provided about coverage options and requirem... ⇲

Limited information on amenities provided by rentals

Fix: When searching for rentals, use the filters to narrow down options based on specific amenities you need. This can help you find rentals that... ⇲
 
Spam issue

Spam emails regarding reservations

Fix: Unsubscribe from unwanted emails by scrolling to the bottom of the email and clicking the unsubscribe link. This can help reduce the volume... ⇲
 
Compatibility issue

Inconsistent app performance on different devices

Fix: Ensure that all devices have the latest version of the app installed. Check for updates in the App Store and install them as needed. OR I... ⇲

Limited functionality compared to website

Fix: If you find the app lacking, consider using the website for more complex tasks. The website may offer additional features that are not avail... ⇲
 
Payments issue

High commission fees for owners

Fix: If you are an owner, review your pricing strategy to ensure you are covering costs while remaining competitive. This can help you manage the... ⇲

Misleading pricing and fees

Fix: Always read the fine print before booking. Look for any additional fees that may not be included in the initial price display. OR Take sc... ⇲
 
Privacy issue

Data privacy concerns with third-party verification

Fix: Review the app's privacy policy to understand how your data is used and stored. This can help you make informed decisions about using the ap... ⇲
 
Uploads issue

Difficulties with photo uploads for verification

Fix: Ensure that your photos meet the app's requirements (e.g., file size, format). If you encounter issues, try resizing or renaming the files b... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.7%

Bad experience
4.5%

Neutral
1.9%

~ from our NLP analysis of 8,807 combined software ratings.

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 Private Data RVshare collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics