fix problems on Colsanitas [iphone]

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Colsanitas
Info:
company: Organización Sanitas Internacional
: http://www.colsanitas.com
: www.colsanitas.com
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UI issue

Links require double click to work

Fix: 1. Ensure your iPhone's software is up to date by going to Settings > General > Software Update. 2. Try adjusting the touch sensitivity sett... ⇲

Appointment scheduling is multi-step

Fix: 1. Familiarize yourself with the scheduling process by reviewing each step carefully. 2. Keep a checklist of the steps to streamline the pro... ⇲

Cannot schedule TAC appointments

Fix: 1. Ensure you are following the correct procedure for scheduling TAC appointments as outlined in the app. 2. Restart the app and try again.... ⇲

No options available for company selection

Fix: 1. Ensure you are logged into your account correctly. 2. Restart the app and check if the options appear after refreshing. OR If the opti... ⇲
 
Compatibility issue

Does not support Face ID

Fix: 1. Go to Settings > Colsanitas and check if there is an option to enable Face ID. If not, this feature may not be supported yet. 2. As a wor... ⇲
 
Login issue

Complicated login process

Fix: 1. Save your login credentials in a password manager or use the iPhone's built-in password manager to autofill your details. 2. Consider usi... ⇲
 
Messages issue

Text message functionality not utilized

Fix: 1. Check the app settings to see if there are options to enable notifications or SMS alerts. 2. Ensure that your phone number is correctly r... ⇲

Invoices not received via email

Fix: 1. Check your spam or junk folder to see if the invoices are being filtered there. 2. Ensure that your email address is correctly registered... ⇲
 
Payments issue

Inability to view or purchase vouchers

Fix: 1. Check if you are logged into your account correctly. 2. Try refreshing the app or logging out and back in to see if the vouchers appear.... ⇲

Frustration with voucher purchasing

Fix: 1. Review the purchasing process carefully to ensure all steps are followed. 2. Keep a checklist of the steps to streamline future purchases... ⇲

Lacks electronic voucher purchase functionality

Fix: 1. Check if there are any updates available for the app that may add this feature. 2. As a workaround, consider purchasing vouchers through... ⇲

Ineffective for common transactions like voucher purchases

Fix: 1. Familiarize yourself with the purchasing process and ensure all steps are followed correctly. 2. Keep a checklist of the steps to streaml... ⇲
 
Bugs issue

Colsanitas not functioning for over two months

Fix: 1. Ensure your iPhone is running the latest version of iOS. 2. Uninstall the app and reinstall it from the App Store to reset any potential... ⇲
 
Account issue

Cannot enter ID number

Fix: 1. Ensure that you are using the correct format for the ID number. 2. Restart the app and try entering the ID number again. OR If the iss... ⇲
 
Loading issue

Colsanitas takes a long time to load

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Colsanitas > Offload App. 2. Restart your iPhone to free up memory... ⇲
 
Crashes issue

Internal error prevents any action

Fix: 1. Close the app completely and restart it. 2. If the error persists, uninstall and reinstall the app to reset any corrupted data. OR Che... ⇲

Colsanitas crashes when searching without text

Fix: 1. Ensure your app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches. OR As a workaround, always e... ⇲

Colsanitas frequently closes unexpectedly

Fix: 1. Ensure your iPhone is running the latest version of iOS. 2. Clear the app cache by going to Settings > General > iPhone Storage > Colsani... ⇲
 
Support issue

Poor customer service

Fix: 1. Utilize any available in-app support features or FAQs to find answers to common questions. 2. Document your issues and feedback for futur... ⇲
 
Search issue

Medical directory search hangs

Fix: 1. Ensure you have a stable internet connection. 2. Restart the app and try the search again. OR If the issue persists, try searching for... ⇲
 
Screen issue

Colsanitas not optimized for screen size

Fix: 1. Check your iPhone's display settings and adjust the text size or display settings to see if it improves usability. 2. Restart the app aft... ⇲
 
Updates issue

Cannot schedule appointments after update

Fix: 1. Restart the app and try scheduling again. 2. Check if there are any new permissions required after the update that need to be granted.... ⇲

Medical directory fails to update

Fix: 1. Ensure you have a stable internet connection. 2. Restart the app to refresh the directory data. OR If the directory still does not upd... ⇲
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 what users are saying
Good experience
50.8%

Bad experience
42.4%

Neutral
6.8%

~ from our NLP analysis of 59 combined software ratings.

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 Private Data Colsanitas collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics