fix problems on WLOS WEX [iphone]

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—— Run into issues on WLOS WEX? Get help pending when official support gets back to you!

WLOS WEX
Info:
company: Sinclair Broadcast Group, Inc
: http://www.wlos.com/station/#.URkH_qNOQtg
: www.wlos.com
Chat with our AI-based WLOS WEX Support
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Crashes issue

WLOS WEX does not open properly

Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on newer models) to see all open apps. Swipe u... ⇲

WLOS WEX closes unexpectedly

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low, delete unuse... ⇲
 
UI issue

Map does not display local area

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. If the connection is weak, try moving to a lo... ⇲

WLOS WEX only opens in vertical mode

Fix: 1. Check device orientation lock: Swipe down from the top-right corner of your screen to access the Control Center. Ensure the orientation l... ⇲

Requires reading glasses to see temperature

Fix: 1. Adjust font size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size for better visibility... ⇲
 
Ads issue

Ads are intrusive

Fix: 1. Check for an ad-free version: Some apps offer a premium version that removes ads. Look in the app settings or the App Store for an option... ⇲
 
Bugs issue

Hourly and daily forecasts do not match

Fix: 1. Refresh the app: Pull down on the screen to refresh the data. This can help sync the hourly and daily forecasts. OR 2. Check settings:... ⇲

Error messages when accessing features

Fix: 1. Update the app: Ensure you are using the latest version of WLOS WEX by checking for updates in the App Store. OR 2. Clear app data: If... ⇲

WLOS WEX does not show current weather conditions

Fix: 1. Check location settings: Ensure that the app has permission to access your location by going to Settings > Privacy & Security > Location... ⇲
 
Glitches issue

Map flashes when opened

Fix: 1. Restart the app: Close WLOS WEX completely and reopen it to see if the flashing issue persists. OR 2. Check for updates: Go to the App... ⇲
 
Updates issue

Performance worsens with updates

Fix: 1. Reinstall the app: If performance issues arise after an update, try deleting the app and reinstalling it to see if that resolves the prob... ⇲
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 what users are saying
Good experience
94.9%

Neutral
2.6%

Bad experience
2.4%

~ from our NLP analysis of 1,662 combined software ratings.

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 Private Data WLOS WEX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics