fix problems on FAXER [iphone]

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—— Run into issues on FAXER? Get help pending when official support gets back to you!

FAXER: Send FAX from iPhone
Info:
company: Plekmin Trade, S.L.
: https://faxer.app/
: faxer.app
Chat with our AI-based FAXER Support
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Support issue

Poor customer service

Fix: Utilize the in-app support feature if available. Look for a 'Help' or 'Support' section within the app that may provide FAQs or a way to sub... ⇲

No response to refund requests

Fix: Document your refund request with dates and details, and try resending your request through the app's support feature or email if available.... ⇲
 
Messages issue

FAXER fails to send faxes

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that resolves the issue. OR Ch... ⇲

Inability to receive faxes

Fix: Check the app's features to see if receiving faxes is supported. If not, consider using a different app that offers both sending and receivi... ⇲
 
Notifications issue

No receipt confirmation for sent faxes

Fix: Check the app settings to see if there is an option to enable receipt confirmations. Some apps allow you to toggle this feature on or off.... ⇲

No tracking for sent faxes

Fix: Check if the app has a 'Sent Faxes' section where you can view the status of your sent documents. This may not be real-time tracking but can... ⇲
 
Slow issue

Long sending times

Fix: Try sending faxes during off-peak hours when internet traffic is lower, which may improve sending speeds. OR Reduce the size of the docum... ⇲
 
Account issue

Difficulties in canceling subscriptions

Fix: Go to your iPhone's Settings, tap on your Apple ID at the top, then select 'Subscriptions' to manage and cancel your subscription directly f... ⇲
 
Ads issue

Misleading advertising about free faxing

Fix: Review the app's terms of service or FAQ section to clarify what is included in the free faxing offer and what may incur charges. OR Cons... ⇲
 
Features issue

FAXER does not provide a fax number

Fix: Look for an option within the app to obtain a dedicated fax number, as some fax apps offer this feature for an additional fee. OR Conside... ⇲
 
Security issue

Lack of security assurance for documents

Fix: Review the app's privacy policy to understand how your documents are handled and what security measures are in place. OR Consider using a... ⇲
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 what users are saying
Good experience
94.3%

Bad experience
4.0%

Neutral
1.6%

~ from our NLP analysis of 10,225 combined software ratings.

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eFax App–Send Fax from iPhone
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FAX from iPhone - Send Doc

 Private Data FAXER collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Week Pro: $11.99 Access all features for one week
  2. 1 Month Pro: $6.59 Access all features for one month
  3. 1 Week Max: $11.99 Unlock all features for one week
  4. 1 Week Prime Lite: $11.99 One week of access to all features
  5. 1 Week Advanced: $12.99 One week of access to all features
  6. 1 Year Basic: $35.99 Annual access to all features
  7. 1 Week Elite: $9.99 Weekly access to all features
  8. 1 Week Pro Lite: $10.99 Unlock all features for 1 week
  9. 1 Week Essential Pro: $9.99 Weekly access to all features
  10. 1 Week Prime: $11.99 Unlock premium features for 1 week