fix problems on TV Assist [iphone]

—— Run into issues on TV Assist? Get help pending when official support gets back to you!

TV Assist

Info:

company: 俊红柴

: http://www.e2esoft.com

: www.e2esoft.com

Chat with our AI-based TV Assist Support

🛠️ Common TV Assist Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Service disabled when loading pictures to Xbox One

Fix: Ensure that both your iPhone and Xbox One are connected to the same Wi-Fi network. Check the settings on your Xbox One to confirm that it al... ⇲

Ads persist even after paying to remove them

Fix: Check if the payment was processed successfully. Go to your account settings in the app and verify your subscription status. If it shows tha... ⇲

Ads issue

Ads are difficult to close

Fix: Try tapping on the ad gently to see if it responds. If it doesn't close, force close the app by double-tapping the home button (or swiping u... ⇲

Free version is useless due to excessive ads

Fix: Consider using the app during off-peak hours when ads may be less frequent. Alternatively, explore other similar apps that offer a better fr... ⇲

Ads interrupt slideshows

Fix: Try using the app in airplane mode to prevent ads from loading during slideshows. Just remember to turn off airplane mode when you need to c... ⇲

Audio issue

TV Assist fails to recognize all mp3 files

Fix: Ensure that the mp3 files are not corrupted. Try playing them in another music app to confirm they work. If they do, check the file format a... ⇲

Inability to play music from Apple Music

Fix: Check if the app has permission to access your Apple Music library. Go to your iPhone settings, find the TV Assist app, and ensure that 'Med... ⇲

Network issue

Connection drops frequently

Fix: Check your Wi-Fi connection and ensure it is stable. Move closer to the router or reset your router if necessary. You can also try switching... ⇲

Freezing issue

TV Assist stops working when switching apps

Fix: Ensure that your iPhone has enough memory available. Close any unnecessary apps running in the background to free up resources. You can do t... ⇲

Screen issue

Cannot mirror phone screen

Fix: Ensure that both your iPhone and the device you are trying to mirror to are on the same Wi-Fi network. Use AirPlay by swiping down from the... ⇲

TV Assist shows dark screen instead of pictures

Fix: Check if the images are in a supported format. If they are not, convert them to a compatible format and try loading them again. OR Restar... ⇲

Video issue

TV Assist does not support some video players

Fix: Check the app's documentation or help section to see which video formats are supported. Convert unsupported video files to a compatible form... ⇲

Failed to play videos

Fix: Ensure that the video file is not corrupted by trying to play it in another app. If it plays there, check the file format and ensure it is c... ⇲

Compatibility issue

TV Assist does not work with certain websites

Fix: Check if the website requires a specific browser or app to function properly. Try accessing the website through Safari or another browser to... ⇲

Updates issue

Inconsistent performance after iOS updates

Fix: Check for updates for the TV Assist app in the App Store. Developers often release updates to fix compatibility issues with new iOS versions... ⇲

Customization issue