fix problems on EZ-Peak Live [iphone]

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—— Run into issues on EZ-Peak Live? Get help pending when official support gets back to you!

EZ-Peak Live
Info:
company: Traxxas
: http://traxxas.com/support
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Notifications issue

No notification when charge is complete

Fix: Check the app notification settings. Go to Settings > Notifications > EZ-Peak Live and ensure that notifications are enabled. OR Manually... ⇲

Lacks push notifications

Fix: Enable push notifications in the app settings. Go to Settings > Notifications > EZ-Peak Live and ensure that Allow Notifications is turned o... ⇲
 
Bugs issue

EZ-Peak Live is buggy

Fix: Update the app to the latest version. Go to the App Store, search for EZ-Peak Live, and see if an update is available. Updates often fix bug... ⇲
 
Slow issue

Estimated charging time takes too long

Fix: Check the battery condition. If the battery is old or damaged, it may take longer to charge. Consider replacing the battery if necessary.... ⇲
 
Network issue

EZ-Peak Live disconnects from charger

Fix: Ensure that the charger is properly connected. Check both ends of the charging cable to make sure they are securely plugged in. OR Try us... ⇲
 
Crashes issue

Crashes on iPhone X

Fix: Update your iPhone to the latest iOS version. Go to Settings > General > Software Update and install any available updates. OR Force clos... ⇲
 
Updates issue

No real-time percentage updates

Fix: Check if the app has a setting for real-time updates. Go to the app settings and look for options related to notifications or updates. OR... ⇲
 
UI issue

Does not display mAh charged

Fix: Check the app settings for display options. There may be a setting to enable or disable the display of mAh charged. OR Refer to the user... ⇲

Interface needs updating

Fix: Provide feedback within the app if there is an option to do so. While this does not guarantee an update, user feedback can influence future... ⇲
 
Compatibility issue

Inability to start charging from phone

Fix: Check if the app has a specific button or option to start charging. Look through the app interface for any such feature. OR Ensure that t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
64.1%

Bad experience
25.0%

Neutral
10.9%

~ from our NLP analysis of 64 combined software ratings.

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SVS

 Private Data EZ-Peak Live collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics