—— Run into issues on Pixel ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon at the top right, scroll down to see if Pixel by Number has an update avail... ⇲
Fix: 1. Check app settings: Open the app, go to settings, and ensure that the image quality is set to high. If thereās an option for resolution,... ⇲
Fix: 1. Use the color palette: Tap on the color palette to see all available colors. This may help you identify the last color you need more easi... ⇲
Fix: 1. Check for updates: Ensure that you have the latest version of the app, as landscape mode may be added in future updates. OR 2. Use a w... ⇲
Fix: 1. Use the fill tool: Instead of dragging, tap on the fill tool (if available) to fill large areas quickly. OR 2. Zoom out: Zoom out to s... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to see if the gallery becomes accessible. OR 2. Check for updates: Ensure you... ⇲
Fix: 1. Use search function: If available, use the search function within the app to find specific pictures instead of browsing categories. OR... ⇲
Fix: 1. Check app settings: Go to settings and ensure that the long tap feature is enabled, if applicable. OR 2. Restart the app: Close the ap... ⇲
Fix: 1. Check payment method: Go to your iPhone settings, tap on your name, then 'Payment & Shipping' to ensure your payment method is valid and... ⇲
Fix: 1. Check your Apple ID: Ensure you are logged into the correct Apple ID that made the original purchase. Go to Settings > [your name] to ver... ⇲
Fix: 1. Refresh the gallery: Pull down on the gallery screen to refresh and check for new pictures. OR 2. Check for updates: Make sure the app... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as videos require data to load. OR 2. Restart the app: C... ⇲
Fix: 1. Check internet connection: Ensure you are connected to the internet, as ads require a connection to load. OR 2. Restart the app: Force... ⇲
Fix: 1. Check app settings: Look in the app settings to see if there is an option to enable ad viewing for free content. OR 2. Provide feedbac... ⇲
Fix: 1. Check Wi-Fi or cellular data: Ensure that your device is connected to the internet. You can toggle Wi-Fi off and on or switch between Wi-... ⇲
Fix: 1. Force close the app: Double-click the Home button (or swipe up) and swipe up on the app to close it. Then reopen it. OR 2. Reinstall t... ⇲
Fix: 1. Clear storage: Go to your iPhone settings, find Pixel by Number, and clear any cache or data if available to reduce the need for reinstal... ⇲
Fix: 1. Check for updates: Ensure the app is updated, as new pictures may be added in updates. OR 2. Explore user-generated content: If availa... ⇲