fix problems on Tire Rack Garage [iphone]

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—— Run into issues on Tire Rack Garage? Get help pending when official support gets back to you!

Tire Rack Garage
Info:
company: The Tire Rack, INC.
: https://www.tirerack.com/content/tirerack/desktop/en/landing-page/app-landing.html
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Bugs issue

Difficult to edit maintenance log entries

Fix: To edit maintenance log entries, navigate to the specific entry you want to change. Tap on it, and look for an 'Edit' option. If the interfa... ⇲

Deleted entries cannot be removed from maintenance log

Fix: If deleted entries remain visible, try refreshing the app or restarting your device to see if that clears the log. If the issue persists, co... ⇲

Adding vehicles causes others to disappear

Fix: Before adding a new vehicle, take a screenshot of your current vehicle list. If vehicles disappear after adding a new one, try restarting th... ⇲

Incorrect mileage calculations

Fix: Double-check the mileage entries you input to ensure they are accurate. If the app is calculating incorrectly, try logging out and back in t... ⇲

Edited records disappear

Fix: After editing a record, ensure you save the changes before exiting the entry. If records still disappear, try logging out and back in to see... ⇲

Data disappears with N/A's

Fix: If data is disappearing and showing as N/A, check if you have filled out all required fields in the app. Ensure that all necessary informati... ⇲

Information changes unexpectedly

Fix: If information is changing without your input, check if there are any automatic updates or syncing features enabled that might be altering y... ⇲

Cannot edit entries after signing out

Fix: If you cannot edit entries after signing out, ensure you are logged back in correctly. If the issue persists, try restarting the app or your... ⇲

Tire status input malfunction

Fix: If the tire status input is not functioning, try restarting the app or your device to see if that resolves the issue. If it continues, check... ⇲
 
Features issue

Does not track miles driven for tire sets

Fix: Manually track the miles driven for each tire set by keeping a log in a note-taking app or a physical notebook. You can then input this data... ⇲

Cannot directly enter tire information

Fix: If direct entry is not possible, check if there are specific fields that need to be filled out first. Ensure you are following the app's pro... ⇲

Cannot add new tire sets

Fix: If you cannot add new tire sets, ensure you are following the correct procedure as outlined in the app's help section. If the option is stil... ⇲

Limited functionality compared to expectations

Fix: Explore the app's features thoroughly to understand its capabilities. If certain functionalities are lacking, consider using additional apps... ⇲

Cannot complete tire info input

Fix: If you cannot complete tire info input, ensure you are filling out all required fields. Check for any prompts or error messages that may ind... ⇲

Cannot add tire rotation log

Fix: If you cannot add a tire rotation log, ensure you are following the correct procedure as outlined in the app's help section. If the option i... ⇲
 
Customization issue

Cannot rename tire sets

Fix: If renaming tire sets is not an option in the app, consider creating a new tire set with the desired name and transferring any relevant data... ⇲
 
Settings issue

Settings do not update consistently

Fix: When changing settings, ensure you save each change before navigating away from the settings page. If changes do not persist, try restarting... ⇲
 
UI issue

Save button is unreachable on iPhone X

Fix: Try rotating your device to landscape mode to see if the save button becomes accessible. Alternatively, you can try zooming out or adjusting... ⇲
 
Login issue

Login does not match Tire Rack website

Fix: Double-check your login credentials for typos. Ensure that you are using the same email and password as your Tire Rack website account. If y... ⇲

Server error during login

Fix: If you encounter a server error during login, check your internet connection to ensure it is stable. If the connection is fine, try logging... ⇲
 
Loading issue

Infinite loop when retrieving car makes

Fix: If the app is stuck in an infinite loop, try closing the app completely and restarting it. If that doesn't work, restart your device to clea... ⇲
 
Crashes issue

Tire Rack Garage fails to function after initial use

Fix: If the app crashes after the first use, try clearing the app's cache or data through your device settings. If that doesn't work, uninstall a... ⇲
 
Registration issue

Missing tire brands during registration

Fix: If certain tire brands are missing, check for any updates to the app that may include additional brands. If the issue persists, consider usi... ⇲
 
Compatibility issue

Tire Rack Garage works on website but not on app

Fix: If the app is not functioning but the website is, try uninstalling and reinstalling the app to reset its functionality. Ensure your device's... ⇲
 
Installation issue

Cannot install or save tire data

Fix: If you cannot install or save tire data, check your device's storage to ensure there is enough space available. Clear unnecessary files or a... ⇲
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 what users are saying
Bad experience
81.3%

Good experience
18.8%

Neutral
0.0%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data Tire Rack Garage collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers