fix problems on Zelectra [iphone]

—— Run into issues on Zelectra? Get help pending when official support gets back to you!

Zelectra

Info:

company: Zelektra TOV

: http://zelectra.com.ua

Chat with our AI-based Zelectra Support

🛠️ Common Zelectra Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Zelectra does not allow ending ride

Fix: 1. Ensure that your GPS is enabled and functioning properly. Go to your iPhone's Settings > Privacy > Location Services and make sure that L... ⇲

Zelectra indicates user is outside parking zone

Fix: 1. Verify your current location using a map app to ensure you are indeed within the designated parking zone. If you are close to the boundar... ⇲

Payments issue

high ride prices

Fix: 1. Check if there are any promotional codes or discounts available in the app or on their website. Sometimes, apps offer discounts for first... ⇲

auto-recharge feature not functioning

Fix: 1. Check your app settings to ensure that the auto-recharge feature is enabled. Go to the app settings and look for payment or recharge opti... ⇲

Settings issue

rides restricted to roads only

Fix: 1. Familiarize yourself with the app's map and the designated routes. Use the app's navigation feature to find the best roads for your ride.... ⇲

Loading issue

parking zones cause delays

Fix: 1. Plan your route in advance to ensure you are aware of the nearest parking zones. Use the app's map feature to locate parking zones before... ⇲

Support issue

poor customer support

Fix: 1. Use the in-app help or FAQ section to find answers to common questions. This can often resolve issues without needing to contact support.... ⇲

lack of customer care response

Fix: 1. Use the in-app support feature to submit your issue. Make sure to provide detailed information about your problem to help expedite the re... ⇲

Bugs issue

frequent mechanical issues with scooters

Fix: 1. Before starting a ride, inspect the scooter for any visible issues such as flat tires or malfunctioning brakes. If you notice any problem... ⇲

Security issue

sudden scooter lockout without warning

Fix: 1. Ensure that you are following all app guidelines and rules while riding. Sometimes, lockouts occur due to violations of terms of service.... ⇲