fix problems on SWING [iphone]

—— Run into issues on SWING? Get help pending when official support gets back to you!

SWING - Scooters, Bikes, Taxis

Info:

company: The SWING Co.Ltd

: https://swingmobility.kr/

Chat with our AI-based SWING Support

🛠️ Common SWING Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

bike seat height not suitable for tall users

Fix: If the bike seat height is not adjustable enough for your comfort, consider using a seat cushion or a gel pad to increase the height. This c... ⇲

unable to turn off turbo mode

Fix: To turn off turbo mode, navigate to the settings menu within the app. Look for an option related to ride modes or performance settings. If t... ⇲

Bugs issue

scooters frequently malfunction

Fix: Before renting a scooter, check for any visible signs of damage or malfunction, such as flat tires or broken lights. If you notice any issue... ⇲

Support issue

difficult to return rented scooter

Fix: To make returning a rented scooter easier, familiarize yourself with the designated drop-off locations before your ride. Use the app's map f... ⇲

poor customer support

Fix: If you are experiencing poor customer support, try using multiple channels to reach out, such as email, in-app chat, or social media. Someti... ⇲

Crashes issue

SWING lagging and crashing

Fix: To resolve app lagging and crashing, first ensure that your device's operating system is up to date. Go to your device settings and check fo... ⇲

Account issue

misleading unsubscribing process

Fix: To unsubscribe from any services, go to the app settings and look for subscription management. Follow the prompts to unsubscribe. If the pro... ⇲

Payments issue

SWING not accepting US credit cards

Fix: If the app is not accepting your US credit card, first ensure that your card is valid and has not expired. Check if your card has internatio... ⇲

towing fees for legal parking

Fix: To avoid towing fees, always double-check the parking regulations in the area where you leave the scooter. Look for signs indicating parking... ⇲

subscription charges without notification

Fix: To manage subscription charges, regularly check your subscription settings within the app. Set reminders for when your subscription is due f... ⇲

Notifications issue

SWING constantly asks for last trip confirmation

Fix: To reduce the frequency of trip confirmation prompts, check the app settings for any options related to notifications or trip confirmations.... ⇲

Freezing issue

SWING freezes during use

Fix: If the app freezes, try closing the app completely and restarting it. This can often resolve temporary glitches. Additionally, ensure that y... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.9%

Bad experience

18.6%

Neutral

3.4%

~ from our NLP analysis of 263 combined software ratings.

Switch to these Alternatives:

Kickgoing - Enjoy your move

쏘카일레클 - 모든 이동의 시작과 끝

씽씽 - 새로운 이동생활

GCOO

디어 deer

Beam - Escooter Sharing

쏘카 - 모빌리티 라이프 플랫폼

야놀자

i.M(아이.엠)

티머니GO - 고속버스 시외버스 택시 따릉이 킥보드

Private Data SWING collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info