fix problems on WATCH TCM [iphone]

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—— Run into issues on WATCH TCM? Get help pending when official support gets back to you!

WATCH TCM
Info:
company: TCM
: http://tcm.com/help
: www.tcm.com
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Playback issue

Cannot resume movies after pausing

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find the WATCH TCM app, and select 'Offload App'. This will free up... ⇲
 
Compatibility issue

Inability to access content with certain providers

Fix: Check if your cable or streaming provider is supported by the WATCH TCM app. You can find this information on the app's website or in the ap... ⇲
 
Screen issue

WATCH TCM opens to a blank screen

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the WATCH TCM app off the... ⇲

WATCH TCM does not fill screen on external monitors

Fix: Check the display settings on your iPhone. Go to Settings > Display & Brightness and ensure that the display settings are optimized for exte... ⇲
 
UI issue

Poor navigation and user interface

Fix: Familiarize yourself with the app layout by exploring all menus and options. Sometimes, user guides or FAQs are available within the app or... ⇲
 
Login issue

Sign-in issues

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is off and that you are entering the correct email and password. O... ⇲

Frequent logouts

Fix: Ensure that you are using the latest version of the app and your iOS. Log out and log back in to refresh your session. OR If the problem... ⇲
 
Video issue

Streaming quality issues with AirPlay

Fix: Ensure that both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. This can significantly improve... ⇲

Inconsistent streaming performance

Fix: Check your internet connection speed. A slow connection can affect streaming quality. You can test your speed using a speed test app or webs... ⇲
 
Updates issue

Limited movie catalog updates

Fix: Check for app updates regularly in the App Store, as new content may be added with updates. Also, follow TCM on social media for announcemen... ⇲

Missing film and cast information

Fix: Try refreshing the app or logging out and back in to see if the information populates. Sometimes, data may take time to load. OR If the i... ⇲

WATCH TCM redesign removed useful features

Fix: Explore the app thoroughly to see if the features have been relocated rather than removed. Sometimes, updates change the layout but keep the... ⇲
 
Search issue

No chronological or alphabetical movie listing

Fix: Explore the app's settings to see if there are options to sort or filter the movie listings. Some apps have hidden features that allow for s... ⇲
 
Features issue

Watch list feature is ineffective

Fix: Try removing and re-adding movies to your watch list to see if that resolves the issue. Sometimes, refreshing the list can help. OR If th... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Consider loo... ⇲
 
Settings issue

No captions available

Fix: Check the app settings to see if there is an option to enable captions or subtitles. This is often found in the playback settings. OR If... ⇲
 
Installation issue

WATCH TCM requires constant reinstallation

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage to check available space and delete unnecessary... ⇲
 
Ads issue

Unwanted ads present

Fix: Check if there is a premium subscription option available within the app that allows you to remove ads. If so, consider subscribing for an a... ⇲
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 what users are saying
Good experience
64.8%

Bad experience
28.3%

Neutral
6.9%

~ from our NLP analysis of 4,193 combined software ratings.

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HISTORY Vault

 Private Data WATCH TCM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics