fix problems on Vakie-Music Video Maker [iphone]

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—— Run into issues on Vakie-Music Video Maker? Get help pending when official support gets back to you!

Vakie-Music Video Maker
Info:
company: Hangzhou Yingqu Internet Technology Co.,Ltd.
: http://www.vivadyw.cn/
Chat with our AI-based Vakie-Music Video Maker Support
   Hello! How can I assist you?  

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Crashes issue

Vakie-Music Video Maker keeps shutting down

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲
 
Loading issue

Photos won't load

Fix: Check the app's permissions to ensure it has access to your photos. Go to Settings > Privacy > Photos, find Vakie-Music Video Maker, and mak... ⇲
 
Permissions issue

Does not let me save or screen record

Fix: Check if the app has any restrictions on saving or screen recording. Some apps may have built-in protections against screen recording. If th... ⇲
 
Customization issue

Can't do all the edits

Fix: Familiarize yourself with the app's features by checking the help section or tutorials within the app. This can help you understand how to a... ⇲
 
Payments issue

Charged for subscription without consent

Fix: Check your subscription status by going to Settings > [your name] > Subscriptions. Here, you can see all active subscriptions and cancel any... ⇲
 
Support issue

Difficult to contact for refunds

Fix: If you need to request a refund, use the App Store's built-in process. Go to the App Store, tap on your profile icon, select 'Purchased', fi... ⇲
 
Audio issue

Music and sounds make weird noises

Fix: Check your device's volume settings and ensure that the app is not muted. Go to Settings > Sounds & Haptics and adjust the volume slider. Al... ⇲
 
UI issue

User interface is confusing

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and where different features are located. Look for any t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.9%

Bad experience
4.4%

Neutral
0.7%

~ from our NLP analysis of 745 combined software ratings.

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 Private Data Vakie-Music Video Maker collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. All Vakie Access Yearly: $59.99 Access to all features,Daily update template
  2. All Vakie Pro Access Monthly: $9.99 Access to all features,Daily update template
  3. Yearly Pro: $59.99 Access to all features,Daily update template
  4. Week Pro: $9.99 按周购买，功能无限制使用，随时退订
  5. 200金币: $2.99 用以消耗制作付费特效
  6. 60金币: $0.99 用以消耗制作付费特效