fix problems on USB Disk Pro [iphone]

—— Run into issues on USB Disk Pro? Get help pending when official support gets back to you!

USB Disk Pro

Info:

company: Imesart S.a.r.l.

: https://imesart.com/usb-disk/faq.php?p=0

: imesart.com

Chat with our AI-based USB Disk Pro Support

🛠️ Common USB Disk Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Documents appear blurry until resized

Fix: Try adjusting the zoom level of the document. Open the document in USB Disk Pro, and use pinch-to-zoom gestures on your iPhone screen to res... ⇲

Cannot recover local files without full device backup

Fix: To work around this limitation, regularly back up your important files to a cloud service or another storage device. This way, you can acces... ⇲

Compatibility issue

Does not access USB drives

Fix: Ensure that your USB drive is formatted in a compatible file system (like FAT32 or exFAT) that iOS can read. If it’s formatted in NTFS, you... ⇲

Screen issue

Full screen mode does not cover entire screen

Fix: Check the app settings to see if there is an option to enable full screen mode. Sometimes, toggling this setting off and on can resolve disp... ⇲

Crashes issue

Large PDF files cause app to crash

Fix: Try splitting the large PDF file into smaller sections using a PDF editor on your computer before transferring them to USB Disk Pro. This ca... ⇲

Updates issue

Loss of important functionality in updates

Fix: Check the app's update notes to see if the functionality has been moved or replaced with a new feature. Sometimes, features are restructured... ⇲

Video issue

Cannot play videos full screen via AirPlay

Fix: Ensure that both your iPhone and the AirPlay device (like Apple TV) are updated to the latest software version. Sometimes, compatibility iss... ⇲

Account issue

Locked out of stored content

Fix: Check if there are any app settings that may have restricted access to your stored content. Sometimes, a simple toggle can restore access.... ⇲

Permissions issue

Limited file type sharing

Fix: Explore the app's settings to see if there are options to enable sharing for additional file types. Some apps have hidden settings that can... ⇲

Bugs issue

USB Disk Pro loses information without reason

Fix: Regularly save your work and back up important files to a cloud service or external storage to prevent data loss. This is a good practice fo... ⇲

Search issue

No shortcut to search field

Fix: Check if there is a search option in the app's menu or settings. Sometimes, the search function is not immediately visible but can be access... ⇲

Customization issue