—— Run into issues on 学而思-中小学生学习教育平台? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button and swiping up on the app. 2. Restart your iPhone to clear any temporary glitc... ⇲
Fix: 1. Check your internet connection by running a speed test. If it's slow, try switching from Wi-Fi to mobile data or vice versa. 2. Restart y... ⇲
Fix: 1. Check if the app has an option to download content for offline use. Look for a download button next to videos or materials. 2. If availab... ⇲
Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Check for updates for the 学... ⇲
Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Use any available in-app support features to submit your... ⇲
Fix: 1. Check your notification settings by going to Settings > Notifications > 学而思. Ensure that notifications are enabled and set to your pre... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consider using an al... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. 2. Use any available sorting or filtering options to organ... ⇲
Fix: 1. Explore the app settings to see if there are any available customization options for themes or layouts. 2. Use bookmarks or favorites to... ⇲
Fix: 1. Check for background app refresh by going to Settings > General > Background App Refresh and disable it for 学而思. 2. Lower the screen b... ⇲