fix problems on UBCab [iphone]

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—— Run into issues on UBCab? Get help pending when official support gets back to you!

UBCab
Info:
company: MEZORN LLC
: http://www.ubcab.mn
: www.ubcab.mn
Chat with our AI-based UBCab Support
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Account issue

No driver information available

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or mobile data connection. A weak connection can prevent the app from load... ⇲
 
Registration issue

Text verification issues

Fix: 1. Ensure your phone number is correct: Double-check that you entered your phone number correctly, including the country code. 2. Request a... ⇲

Inability to use foreign numbers for sign up

Fix: 1. Use a local number: If possible, use a local phone number for the sign-up process. You can later update your profile with your foreign nu... ⇲
 
Payments issue

Overcharging by drivers

Fix: 1. Review your trip details: After your ride, check the fare breakdown in the app to understand the charges. This can help identify any disc... ⇲

High prices compared to initial quotes

Fix: 1. Review fare estimates: Before booking, always check the fare estimate provided in the app. If the final price is significantly higher, ta... ⇲
 
Slow issue

Delayed response times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to delays in response times f... ⇲
 
Updates issue

UBCab update issues

Fix: 1. Check storage space: Go to Settings > General > iPhone Storage to ensure you have enough space for the update. If storage is low, delete... ⇲
 
Support issue

Poor customer service regarding lost items

Fix: 1. Use the in-app support feature: Report the lost item through the app's support section, providing as much detail as possible about the it... ⇲
 
Compatibility issue

Lack of English version

Fix: 1. Change the app language settings: Go to your iPhone Settings > General > Language & Region. Set your preferred language to English, which... ⇲
 
Freezing issue

UBCab unresponsive after download

Fix: 1. Restart your iPhone: A simple restart can often resolve issues with unresponsive apps after installation. 2. Reinstall the app: Delete UB... ⇲
 
Bugs issue

Inconsistent service quality

Fix: 1. Rate your driver: After each ride, provide feedback on your experience. This helps improve service quality over time. 2. Use the app duri... ⇲

Driver rating system flaws

Fix: 1. Provide detailed feedback: When rating a driver, include specific comments about your experience. This can help the company address issue... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
4.2%

Neutral
2.7%

~ from our NLP analysis of 1,154 combined software ratings.

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 Private Data UBCab collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics