fix problems on Smart Pianist [iphone]

—— Run into issues on Smart Pianist? Get help pending when official support gets back to you!

Smart Pianist - US

Info:

company: Yamaha Corporation of America

: https://usa.yamaha.com/support/contacts/

Chat with our AI-based Smart Pianist Support

🛠️ Common Smart Pianist Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Smart Pianist crashes when trying to play songs

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2.... ⇲

Inconsistent connection with instruments

Fix: 1. Ensure that your instrument is fully charged and turned on. 2. Check the Bluetooth settings on your iPhone. Go to Settings > Bluetooth an... ⇲

Updates issue

Limited classical music selection

Fix: 1. Explore third-party music libraries or apps that specialize in classical music. You can import these songs into Smart Pianist if they are... ⇲

Limited song library for light guide feature

Fix: 1. Explore other apps or websites that offer MIDI files compatible with Smart Pianist. You can import these files into the app. 2. Consider... ⇲

No new songs added regularly

Fix: 1. Regularly check for app updates in the App Store, as new songs may be added with updates. 2. Look for user-generated content or community... ⇲

Missing features compared to previous app versions

Fix: 1. Explore the current app settings thoroughly to see if the features have been relocated or renamed. 2. Look for user forums or communities... ⇲

Support issue

No instruction guide or tutorial

Fix: 1. Check the app's settings or help section for any built-in guides or FAQs. 2. Search for online tutorials on platforms like YouTube, where... ⇲

Poor customer service response

Fix: 1. Document your issues clearly and keep a record of your communications. This can help if you need to follow up. 2. Use social media platfo... ⇲

No way to contact developers for feedback

Fix: 1. Look for any social media pages or community forums related to Smart Pianist where you can share your feedback. 2. Consider writing a det... ⇲

UI issue

Menu navigation is not intuitive

Fix: 1. Spend some time exploring each menu option to familiarize yourself with the layout. 2. Create a cheat sheet of the most commonly used fea... ⇲

Accessibility issue

Lacks accessibility features for visually impaired

Fix: 1. Use VoiceOver, a built-in iOS feature, to help navigate the app. Enable it by going to Settings > Accessibility > VoiceOver and turning i... ⇲

Network issue

Cannot connect via USB or Bluetooth

Fix: 1. For USB connections, ensure you are using a compatible adapter (like Lightning to USB) and that the app supports USB connections. 2. For... ⇲

Settings issue

Settings are not remembered

Fix: 1. Check if there is an option to save settings within the app. Look for a 'Save' or 'Apply' button after making changes. 2. Ensure that the... ⇲

Customization issue

No option to create folders for user songs

Fix: 1. Use a naming convention for your songs that includes categories (e.g., 'Classical - Beethoven - Moonlight Sonata') to help organize them.... ⇲

Bugs issue

Recording functionality is unreliable

Fix: 1. Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check. 2. Restart the app and try... ⇲

Compatibility issue

Smart Pianist does not support vertical iPad orientation

Fix: 1. Use the app in landscape mode as a workaround. Adjust your iPad's orientation lock settings by swiping down from the top-right corner to... ⇲

Incompatibility with certain iPad models

Fix: 1. Check the app's requirements in the App Store to ensure your iPad model is supported. 2. If your iPad is not compatible, consider using t... ⇲