fix problems on Chorus [iphone]

—— Run into issues on Chorus ? Get help pending when official support gets back to you!

Chorus by ZoomInfo

Info:

company: ZoomInfo

: https://www.chorus.ai/contact

: www.chorus.ai

Chat with our AI-based Chorus Support

🛠️ Common Chorus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Chorus crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Chorus by ZoomInfo, and check if there is an update available. If so, download and instal... ⇲

No way to filter calls

Fix: 1. Use Search Function: If the app has a search bar, try typing in keywords related to the calls you want to filter. This may help you find... ⇲

Login function is broken

Fix: 1. Check Internet Connection: Ensure that your iPhone is connected to the internet. Try switching between Wi-Fi and cellular data to see if... ⇲

Redirect issues after authentication

Fix: 1. Clear Browser Cache: If the app uses a web-based login, clear your browser cache and cookies. Go to Settings > Safari > Clear History and... ⇲

Compatibility issue

Limited features in mobile app

Fix: 1. Use Desktop Version: If possible, switch to the desktop version of Chorus by ZoomInfo for full functionality until the mobile app is upda... ⇲

Cannot access online application on mobile

Fix: 1. Check Internet Connection: Ensure that your iPhone is connected to the internet. Switch between Wi-Fi and cellular data to see if that re... ⇲

Settings issue

No access to bookmarks

Fix: 1. Check App Settings: Look in the app settings to see if there is an option to enable bookmarks or favorites. Sometimes features are hidden... ⇲

Downloads issue

Cannot download recordings for offline use

Fix: 1. Check App Settings: Look for any settings related to downloads or offline access. Some apps have specific permissions that need to be ena... ⇲

Crashes issue

Chorus does not open

Fix: 1. Restart Your Device: Sometimes, a simple restart of your iPhone can resolve issues with apps not opening. 2. Update the App: Go to the Ap... ⇲

Search issue

No filtered search

Fix: 1. Use Search Function: If the app has a search bar, try typing in keywords related to what you are looking for. This may help you find spec... ⇲

Audio issue

Recordings do not play

Fix: 1. Check File Format: Ensure that the recordings are in a compatible format. If not, consider converting them using a file conversion app. 2... ⇲

UI issue

Cannot add to live call using app

Fix: 1. Check Permissions: Ensure that the app has the necessary permissions to access your microphone and call features. Go to Settings > Privac... ⇲

Forces users to use the app

Fix: 1. Explore Web Version: If available, try accessing the web version of Chorus by ZoomInfo through a browser on your iPhone for more flexibil... ⇲

Awful user experience

Fix: 1. Familiarize with Features: Spend some time exploring the app to understand its layout and features better. Sometimes, user experience imp... ⇲

Bugs issue