fix problems on Staslink [iphone]

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—— Run into issues on Staslink? Get help pending when official support gets back to you!

Staslink: Satellites Tracker
Info:
company: Vulcan Labs Company Limited
: http://vulcanlabs.co
: vulcanlabs.co
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Features issue

Lack of 3D view for satellite tracking

Fix: Explore alternative satellite tracking apps that offer 3D views. Some popular options include Heavens-Above and SkySafari, which may provide... ⇲

Difficulty identifying newly launched satellites

Fix: Follow space news websites or apps that provide updates on newly launched satellites. This information can help you manually track them in t... ⇲

Inability to see newly deployed satellite trains

Fix: Use websites like CelesTrak or Heavens-Above to get real-time information on satellite trains and manually input them into the app if possib... ⇲

Limited functionality for tracking specific satellites

Fix: Use external resources like satellite tracking websites to get detailed information on specific satellites and manually track them in the ap... ⇲

No way to see history of satellite passes

Fix: Keep a manual log of satellite passes using a note-taking app or a physical notebook to track your observations. OR Explore other satelli... ⇲

No compass integration for tracking satellites

Fix: Use a separate compass app to help orient yourself when tracking satellites, and manually adjust your position based on the compass directio... ⇲
 
Ads issue

Annoying ads

Fix: Look for an option within the app to purchase an ad-free version or subscription that removes ads. This is often a common feature in many ap... ⇲

Frequent ad spam

Fix: Look for an option to purchase an ad-free version of the app, which can significantly reduce ad interruptions. OR Consider using a mobile... ⇲
 
Bugs issue

Design flaws in pass visibility calculations

Fix: Double-check your location settings to ensure that the app is accurately determining your position. Go to Settings > Privacy > Location Serv... ⇲

Staslink does not show anything after purchase

Fix: Log out of the app and log back in to refresh your account status. This can sometimes resolve issues with purchases not being recognized.... ⇲
 
Search issue

No search capability for location

Fix: Manually scroll through the city list to find your location. If the app allows, try using GPS to automatically detect your location instead.... ⇲
 
Storage issue

Staslink does not store user location

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and set Staslink to 'Always' or 'While U... ⇲
 
UI issue

No alphabetical order in city list

Fix: Manually look for your city in the list, or take note of the cities you frequently track and create a personal list outside the app for quic... ⇲

Poor user experience with frequent feedback requests

Fix: Look for an option in the app settings to disable feedback requests or notifications if available. OR Consider providing feedback in a si... ⇲
 
Slow issue

Slow app performance

Fix: Close other apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close them. OR... ⇲
 
Payments issue

Inability to cancel subscriptions easily

Fix: Go to Settings > [your name] > Subscriptions on your iPhone to manage and cancel your subscriptions directly from there. OR If you cannot... ⇲
 
Freezing issue

Staslink freezes when selecting ISS tracker

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen, then reopen it to see if the issue persi... ⇲
 
Notifications issue

Lack of notifications for scheduled events

Fix: Check the app settings to see if there is an option to enable notifications for satellite passes and ensure it is turned on. OR Use a cal... ⇲
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 what users are saying
Good experience
84.6%

Bad experience
10.5%

Neutral
4.9%

~ from our NLP analysis of 15,977 combined software ratings.

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 Private Data Staslink collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly: $5.99 Weekly Premium
  2. Lifetime: $34.99 Lifetime Premium Access
  3. Lifetime: $29.99 Premium Access for Lifetime
  4. Weekly Freetrial: $3.99 Fully access for one week
  5. Weekly Premium Tracking: $2.99 Unlimited premium access for one week
  6. Weekly Freetrial: $4.99 Fully access for one week
  7. Monthly Premium: $12.99 Premium Access for one month
  8. Lifetime Premium: $24.99 Premium Access for Lifetime