fix problems on Homerunpet [iphone]

—— Run into issues on Homerunpet? Get help pending when official support gets back to you!

Homerunpet

Info:

company: Shenzhen Qianhai Homerun Smart Technology Co., Ltd.

: https://www.homerunpet.com

: www.homerunpet.com

Chat with our AI-based Homerunpet Support

🛠️ Common Homerunpet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Homerunpet disconnects from Wi-Fi

Fix: 1. Check your Wi-Fi connection: Ensure that your iPhone is connected to a stable Wi-Fi network. Go to Settings > Wi-Fi and confirm that you... ⇲

Glitchy performance

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Homerunpet app, and select it. If there is an option to offload the... ⇲

Backup issue

Lost feeding record history

Fix: 1. Check for backups: If you have previously backed up your iPhone using iCloud or iTunes, you may be able to restore your feeding records f... ⇲

Account login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password. Look for a 'Forgot Password?' link on the login s... ⇲

Settings issue

Configuration options only in Chinese

Fix: 1. Change language settings: Go to Settings > General > Language & Region and set your preferred language to English or your desired languag... ⇲

Registration issue

Registration failures

Fix: 1. Check internet connection: Ensure that you have a stable internet connection when trying to register. Switch between Wi-Fi and cellular d... ⇲

Compatibility issue

Does not support daylight saving time

Fix: 1. Manually adjust feeding times: Since the app does not automatically adjust for daylight saving time, you can manually adjust your feeding... ⇲

Account issue

Randomly logs users out

Fix: 1. Check for app updates: Ensure that you are using the latest version of the Homerunpet app, as updates may fix bugs that cause random logo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

90.9%

Good experience

9.1%

Neutral

0.0%

~ from our NLP analysis of 11 combined software ratings.

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Private Data Homerunpet collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics