fix problems on ALLIANCE IT Pro [iphone]

—— Run into issues on ALLIANCE IT Pro? Get help pending when official support gets back to you!

ALLIANCE IT Pro

Info:

company: 凯陈

: https://www.allianceoutdoorlighting.com/

Chat with our AI-based ALLIANCE IT Pro Support

🛠️ Common ALLIANCE IT Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No back button available

Fix: Use the swipe gesture to navigate back. On iPhones, you can often swipe from the left edge of the screen to go back to the previous screen.... ⇲

Limited transformer name length

Fix: Consider abbreviating the transformer name to fit within the character limit. Use initials or short forms that still convey the necessary in... ⇲

Network issue

WiFi connection frequently forgotten

Fix: Go to your iPhone's Settings > Wi-Fi, and ensure that the 'Auto-Join' option is enabled for the network you are using. This will help your d... ⇲

Requires frequent WiFi refresh for connection

Fix: Check your WiFi router settings and ensure that it is not set to a low power mode or has any restrictions that might cause it to drop connec... ⇲

Settings issue

Default connection prefers Bluetooth

Fix: Change the default connection settings within the app if available. Look for settings related to connection preferences and select WiFi as t... ⇲

Compatibility issue

Difficult to add second device

Fix: Ensure that both devices are on the same WiFi network. Then, go to the app settings and look for an option to add a new device. Follow the p... ⇲

Bugs issue

ALLIANCE IT Pro fails to activate preset programs

Fix: Check if the preset programs are correctly configured. Go to the settings or program section of the app and ensure that all parameters are s... ⇲