fix problems on Octohide VPN [iphone]

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—— Run into issues on Octohide VPN? Get help pending when official support gets back to you!

Octohide VPN
Info:
company: Digiteka UAB
: https://octohide.com
: octohide.com
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Account issue

Account logout after relogging

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Updates issue

Error message for VPN update on iOS

Fix: Check if your iOS device is running the latest version of the operating system. Go to Settings > General > Software Update to see if an upda... ⇲
 
Network issue

Non-functional VPN

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, network i... ⇲

VPN not working for several days

Fix: Check the Octohide VPN service status online to see if there are any known outages. If there are no reported issues, try restarting your dev... ⇲

Inability to connect

Fix: Ensure that your device's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set Automatically'. Incorre... ⇲

Intermittent disconnections

Fix: Check your internet connection for stability. If you are on Wi-Fi, try moving closer to the router or switching to a wired connection if pos... ⇲

Inability to use domestic apps after connection

Fix: Try disconnecting from the VPN and then accessing the domestic apps. Some apps may restrict access when a VPN is detected. If you need to us... ⇲

Frequent disconnections

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Octohide VPN, and check for updates. An outdated app... ⇲
 
Compatibility issue

Connection problems on iPhone 6s Plus

Fix: Ensure that your iPhone 6s Plus is updated to the latest iOS version. Go to Settings > General > Software Update. If an update is available,... ⇲
 
Ads issue

Ads displayed without connection

Fix: Check the app settings to see if there is an option to disable ads. Some VPNs have a premium version that removes ads, so consider upgrading... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
59.8%

Bad experience
29.9%

Neutral
10.3%

~ from our NLP analysis of 117 combined software ratings.

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Дядя Ваня VPN

 Private Data Octohide VPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. VIP 1 month subscription: $8.99 Access VIP servers
  2. VIP 1 year subscription: $29.99 Access VIP servers