—— Run into issues on Xender? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If the web browser within Xender disappears, try refreshing the page or navigating back to the browser section of the app. If this does not... ⇲
Fix: To troubleshoot connection issues with your PC, ensure that both your iPhone and PC are connected to the same Wi-Fi network. If they are, tr... ⇲
Fix: Currently, Xender does not support batch file conversion. As a workaround, you can convert files one at a time. To do this, open the app, na... ⇲
Fix: To avoid accidental deletions, consider creating a backup of your files before using the delete function. You can do this by transferring yo... ⇲
Fix: Currently, Xender may not support transferring photos in different formats. As a workaround, you can convert photos to the desired format us... ⇲
Fix: If Xender does not support landscape orientation, try using the app in portrait mode as a temporary solution. This may limit your experience... ⇲
Fix: If songs are missing after an update, first check if they are still in the app by navigating to the music library. If they are not there, tr... ⇲
Fix: If Xender fails to open after an update, try restarting your iPhone. This can help clear any temporary issues that may be preventing the app... ⇲
Fix: If playback controls are unresponsive, try closing the app completely and reopening it. To do this, double-tap the home button (or swipe up... ⇲
Fix: If the app crashes while listening to music, first try restarting your iPhone. This can clear temporary glitches that may be causing the app... ⇲
Fix: To improve transfer speed, ensure that both devices (the sending and receiving devices) are connected to the same Wi-Fi network. A strong an... ⇲
Fix: If Xender is not accessible for screen readers, try using the built-in accessibility features on your iPhone. Go to Settings > Accessibility... ⇲
Fix: To manage update notifications, check the app settings within Xender. Look for an option to disable notifications or set them to a less freq... ⇲
Fix: If the music playlist lacks sorting options, you can manually rearrange your songs by tapping and holding on a song to drag it to your desir... ⇲
Fix: If you are experiencing issues with HEIC file formats, try converting the HEIC files to JPEG or PNG formats using a file conversion app befo... ⇲