fix problems on WTEN Storm Tracker [iphone]

​

—— Run into issues on WTEN Storm Tracker? Get help pending when official support gets back to you!

WTEN Storm Tracker - NEWS10
Info:
company: LIN Television Corporation
: https://www.news10.com/about/contact-us
Chat with our AI-based WTEN Storm Tracker Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Not updated with current weather information

Fix: Ensure that your app is set to refresh automatically. Go to the app settings and look for an option related to data refresh or update freque... ⇲

Rain updates are inaccurate

Fix: Verify that your location settings are correct. Go to the app settings and ensure that location services are enabled and that the app has pe... ⇲

No daily forecast available

Fix: Check if there is a specific section for daily forecasts. Sometimes, this information is located under a different tab or menu. Look for opt... ⇲

No hour by hour forecast

Fix: Look for a section labeled 'Hourly Forecast' or similar. Sometimes this information is not immediately visible and may require navigating th... ⇲

Outdated information in 'Closings and More' tab

Fix: Manually refresh the 'Closings and More' tab by pulling down on the screen. This may help update the information displayed. OR If the inf... ⇲

Temperature updates are delayed

Fix: Check your app settings to ensure that it is set to refresh data frequently. Look for options related to update intervals. OR If temperat... ⇲
 
UI issue

Difficult to navigate

Fix: Create a mental map of the app's layout. Spend a few minutes exploring each section to understand where everything is located. You can also... ⇲

Too many tabs

Fix: Identify the tabs you use most frequently and focus on those. You can ignore the less-used tabs to simplify your navigation experience. OR... ⇲

Radar is harder to read

Fix: Check the app settings for options to adjust the radar display. Look for settings related to map layers or radar intensity that may enhance... ⇲

Lacks simplicity compared to previous version

Fix: Try to identify specific features that you found simpler in the previous version and see if there are alternative ways to access them in the... ⇲

User interface is not user-friendly

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help improve your experience. OR I... ⇲

Layout is confusing

Fix: Spend some time exploring the app to familiarize yourself with its layout. Take note of where key features are located to improve your navig... ⇲
 
Customization issue

No option to change default location

Fix: Go to the app settings and look for a 'Location' or 'Default Location' option. You should be able to set your preferred location manually.... ⇲
 
Crashes issue

WTEN Storm Tracker crashes when opened

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for any available updates. OR I... ⇲
 
Features issue

Missing storm tracker features

Fix: Check the app settings to see if there are options to enable storm tracking features. Sometimes these features are hidden in the settings me... ⇲

No future cast radar

Fix: Look for a section labeled 'Future Radar' or 'Forecast Radar' within the app. This may be located under a different tab or menu. OR If th... ⇲
 
Freezing issue

WTEN Storm Tracker freezes

Fix: Try closing the app completely and reopening it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close... ⇲
 
Search issue

Difficult to find current temperature

Fix: Check the main screen for a temperature display. If it is not visible, look for a 'Current Conditions' or 'Home' tab that may show this info... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
85.4%

Bad experience
9.7%

Neutral
4.8%

~ from our NLP analysis of 1,263 combined software ratings.

 Switch to these Alternatives:
WNYT First Warning Weather
WRGB CBS 6 Weather Authority
WHEC First Alert Weather
WKTV - StormTracker 2 Weather
Western Mass News Weather
NYSMesonet
Storm Team 10 - WTHI Weather
WSLS 10 Roanoke Weather
FOX 5 New York: Weather
WCAX WEATHER -

 Private Data WTEN Storm Tracker collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics